fix problems on Lyd [iphone]

—— Run into issues on Lyd? Get help pending when official support gets back to you!

Lyd - Watch Remote for Sonos

Info:

company: Alexander Heinrich

: https://lyd-for-sonos.app

: lyd-for-sonos.app

Chat with our AI-based Lyd Support

🛠️ Common Lyd Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lyd fails to connect to Sonos account

Fix: 1. Ensure that your iPhone is connected to the internet. Check your Wi-Fi or cellular data connection. 2. Open the Lyd app and go to the set... ⇲

Lyd closes when wrist is lowered

Fix: 1. Check the settings on your Apple Watch. Go to the Watch app on your iPhone, select 'General', and ensure that 'Wake Screen' is set to 'On... ⇲

Network issue

Intermittent loss of speaker grouping

Fix: 1. Check your Wi-Fi network to ensure it is stable. A weak connection can cause issues with speaker grouping. 2. Restart your Sonos speakers... ⇲

Occasional lag due to Sonos API

Fix: 1. If you experience lag, try closing the Lyd app and reopening it. This can help refresh the connection to the Sonos API. 2. Check your int... ⇲

Slow issue

Slow initial response time

Fix: 1. Close any unnecessary apps running in the background on your iPhone to free up resources. 2. Ensure that your iPhone has enough storage s... ⇲

UI issue

Lyd defaults to room view after sleep

Fix: 1. Check the app settings to see if there is an option to maintain the last view. If available, enable it. 2. If not, consider creating a ha... ⇲

Inconsistent playback options sorting

Fix: 1. Check the sorting settings within the Lyd app. Look for options to sort playlists or tracks by different criteria (e.g., date added, alph... ⇲

Audio issue

Volume control can be unresponsive

Fix: 1. Ensure that your iPhone's volume is turned up and not muted. Check the physical volume buttons on the side of your iPhone. 2. Restart the... ⇲

Requires re-login after connection loss

Fix: 1. Make sure your internet connection is stable. If you frequently lose connection, consider troubleshooting your Wi-Fi network. 2. Check th... ⇲

Customization issue

Limited playlist selection options

Fix: 1. Check if there are any filters applied in the playlist section of the Lyd app. Clear any filters to see all available playlists. 2. Try r... ⇲