fix problems on IColdWallet [iphone]

—— Run into issues on IColdWallet? Get help pending when official support gets back to you!

iColdWallet

Info:

company: Shenzhen Feitianxia Technology Co, Ltd.

: http://www.icoldwallet.com

Chat with our AI-based iColdWallet Support

🛠️ Common iColdWallet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not support multiple networks like Polygon

Fix: Check if the app has been updated to the latest version. Sometimes, support for additional networks is added in updates. Go to the App Store... ⇲

Customer support email is non-existent

Fix: Look for any in-app support or help section. Many apps have a FAQ or help guide that can provide answers to common issues. Navigate to the s... ⇲

Account issue

Inaccessible wallet contents

Fix: Try restarting the app. Close it completely by swiping it away in the app switcher, then reopen it. This can sometimes resolve temporary gli... ⇲

Difficulty accessing Bitcoin

Fix: Ensure that you are using the correct wallet address for Bitcoin transactions. Double-check the address you are entering to avoid errors tha... ⇲

Compatibility issue

Website only available in Chinese

Fix: Use a web browser that has a built-in translation feature, such as Google Chrome. When you visit the website, it should prompt you to transl... ⇲

Syncing issue

Sync issues with Binance token

Fix: Ensure that your internet connection is stable. Sync issues can often be caused by poor connectivity. Try switching between Wi-Fi and mobile... ⇲

Crashes issue

iColdWallet fails to open

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button on older iPhones) to... ⇲