fix problems on NETGEAR Orbi [iphone]

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—— Run into issues on NETGEAR Orbi? Get help pending when official support gets back to you!

NETGEAR Orbi - WiFi System App
Info:
company: NETGEAR
: http://www.netgear.com/support/orbi
: www.netgear.com
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UI issue

Inaccurate status display compared to web portal

Fix: 1. Log out of the app and log back in to refresh the data. 2. Clear the app cache by going to your iPhone settings, finding the Orbi app, an... ⇲

NETGEAR Orbi lacks user-friendly interface

Fix: 1. Familiarize yourself with the app layout and features. Sometimes, spending time exploring can help you understand its functionality bette... ⇲

NETGEAR Orbi does not allow going back to previous screens

Fix: 1. Use the home button on your iPhone to exit the app and then reopen it to return to the main screen. 2. If you need to go back, try using... ⇲
 
Login issue

NETGEAR Orbi logs out after a few months

Fix: 1. Ensure that you are using the latest version of the app. Check the App Store for updates. 2. If the app logs you out, try to remember you... ⇲

Admin password not recognized

Fix: 1. Double-check that you are entering the correct password. If you have forgotten it, you can reset it by pressing the reset button on the r... ⇲
 
Settings issue

Error when enabling/disabling Anywhere Access

Fix: 1. Ensure that your Orbi firmware is up to date. Check for updates in the app or web portal. 2. Restart the router and try enabling/disablin... ⇲

Limited settings compared to web portal

Fix: 1. Familiarize yourself with the web portal, as it offers more advanced settings. Access it by connecting to your Orbi network and entering... ⇲
 
Permissions issue

Only first device can manage Netgear Armor settings

Fix: 1. Ensure that all devices are logged into the same Orbi account. 2. If the first device is still the only one managing settings, try loggin... ⇲
 
Setup issue

NETGEAR Orbi does not provide helpful setup instructions

Fix: 1. Refer to the user manual or online resources provided by NETGEAR for detailed setup instructions. 2. Look for video tutorials on platform... ⇲

NETGEAR Orbi is unresponsive during setup process

Fix: 1. Restart the app and try the setup process again. 2. Ensure that your iPhone is updated to the latest iOS version, as compatibility issues... ⇲
 
Network issue

NETGEAR Orbi fails to connect to network when at home

Fix: 1. Ensure that your phone is connected to the Orbi network. Go to Wi-Fi settings and select the Orbi network. 2. Restart your phone and try... ⇲
 
Support issue

Support cases are not followed through

Fix: 1. Keep a record of your support case numbers and follow up with NETGEAR support through their official channels. 2. Use community forums or... ⇲

NETGEAR Orbi does not provide adequate troubleshooting guidance

Fix: 1. Refer to the NETGEAR support website for troubleshooting guides and FAQs. 2. Search for specific issues in online forums where other user... ⇲
 
Updates issue

NETGEAR Orbi performance degrades after updates

Fix: 1. Clear the app cache and data by going to your iPhone settings, selecting the Orbi app, and clearing any stored data. 2. Restart your phon... ⇲
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 what users are saying
Good experience
93.1%

Bad experience
4.1%

Neutral
2.8%

~ from our NLP analysis of 328,092 combined software ratings.

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 Private Data NETGEAR Orbi collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics