fix problems on Ixigo Trains [iphone]

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—— Run into issues on Ixigo Trains? Get help pending when official support gets back to you!

ixigo Trains: Ticket Booking
Info:
company: Le Travenues Technology Ltd
: https://www.ixigo.com/help-center#query-form
: www.ixigo.com
Chat with our AI-based ixigo Trains Support
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Support issue

Poor customer service response times

Fix: 1. Use the in-app help or FAQ section to find answers to common questions. This can often resolve issues without needing to contact customer... ⇲

No direct support contact available

Fix: 1. Look for an in-app help or FAQ section that may provide answers to common issues. 2. Check the app's website for support resources or com... ⇲
 
Settings issue

Issues with seat allocation for senior citizens

Fix: 1. When booking, ensure you select the option for senior citizen discounts or allocations if available. This may be a separate checkbox or o... ⇲
 
Payments issue

Unreliable transaction handling

Fix: 1. Ensure that your payment method is valid and has sufficient funds. Check your bank account or card details before making a transaction. 2... ⇲
 
Ads issue

Annoying promotional spam

Fix: 1. Go to the app settings and look for notification preferences. Disable promotional notifications if the option is available. 2. Unsubscrib... ⇲
 
UI issue

Difficulties with payment dropdowns

Fix: 1. Ensure that your app is updated to the latest version, as updates may fix bugs related to payment processing. 2. Restart the app and try... ⇲

Confusing user interface for new users

Fix: 1. Familiarize yourself with the app by exploring each section and using the help or tutorial features if available. 2. Look for online tuto... ⇲
 
Customization issue

Lack of option to select preferred birth

Fix: 1. Check if there are any settings within the app that allow you to set preferences for your bookings. This may be found in your profile or... ⇲

No option to save preferences for booking

Fix: 1. Check the app settings to see if there is an option to save your booking preferences. This may be located in your profile or settings sec... ⇲
 
Sharing issue

Limited sharing options for PNR status

Fix: 1. Take a screenshot of your PNR status and share it through your preferred messaging app as a workaround. 2. Check if the app has a 'Share'... ⇲
 
Updates issue

Inaccurate live train status

Fix: 1. Cross-check the live train status with the official railway website or other reliable train tracking apps to verify the information. 2. E... ⇲
 
Crashes issue

ixigo Trains crashes during peak usage

Fix: 1. Close other apps running in the background to free up memory. Double-click the home button and swipe up on apps to close them. 2. Restart... ⇲
 
Slow issue

Slow response times during high traffic

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > ixigo Trains > Offload App, then reinstall the app. This can help i... ⇲
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 what users are saying
Good experience
93.6%

Neutral
3.5%

Bad experience
2.9%

~ from our NLP analysis of 9,083 combined software ratings.

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 Private Data ixigo Trains collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Search History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics