fix problems on USmart Go [iphone]

—— Run into issues on USmart Go? Get help pending when official support gets back to you!

USmart Go

Info:

company: 龙武许

: http://www.kiwik.cn/

: www.kiwik.cn

Chat with our AI-based USmart Go Support

🛠️ Common USmart Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not support remote lock/unlock

Fix: Check if your device's firmware is up to date. Go to the settings of the USmart Go app, look for firmware updates, and install any available... ⇲

Only provides notifications for door status

Fix: Explore the app settings to see if there are options to enable additional features or alerts. Sometimes, there are settings that can be togg... ⇲

Slow issue

Slow performance

Fix: Clear the app cache to improve performance. Go to your iPhone settings, find the USmart Go app, and select 'Clear Cache' if available. This... ⇲

Camera issue

Live camera view not working

Fix: Check your internet connection. Ensure that your Wi-Fi or mobile data is stable and has sufficient bandwidth. Try restarting your router or... ⇲

Compatibility issue

Inconsistent functionality on different devices

Fix: Ensure that all devices are running the latest version of the USmart Go app. Go to the App Store on each device and check for updates. Consi... ⇲

No support for Alexa

Fix: Look for alternative smart home integration options within the USmart Go app. Some apps allow integration with other smart home platforms th... ⇲

Crashes issue

USmart Go fails to open on iPhone and Android

Fix: Force close the app and restart it. On iPhone, swipe up from the bottom of the screen and swipe the USmart Go app off the screen. On Android... ⇲

Support issue

No response from support team

Fix: Check the app for any FAQs or troubleshooting guides that may address your issue. Often, common problems are documented with solutions that... ⇲

Customization issue

Lacks hardware scene automation

Fix: Explore the app settings to see if there are any automation features that can be configured. Sometimes, these features are hidden in advance... ⇲