fix problems on Bit Heroes Runner [iphone]

—— Run into issues on Bit Heroes Runner? Get help pending when official support gets back to you!

Bit Heroes Runner

Info:

company: Kongregate

: https://bitheroesrunner.zendesk.com

: www.kongregate.com

Chat with our AI-based Bit Heroes Runner Support

🛠️ Common Bit Heroes Runner Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

game crashes after tutorial

Fix: 1. Restart the App: Close the Bit Heroes Runner app completely by double-tapping the home button (or swiping up from the bottom on newer iPh... ⇲

frequent and consistent crashes

Fix: 1. Check for iOS Updates: Go to Settings > General > Software Update. If there’s an update available for your iPhone, install it. Sometimes,... ⇲

UI issue

unable to access menus

Fix: 1. Restart the App: As mentioned earlier, completely close the app and reopen it. This can sometimes resolve temporary glitches that prevent... ⇲

Crashes issue

crashes when starting new run

Fix: 1. Restart the Device: Sometimes, a simple restart of your iPhone can resolve issues with apps crashing. Hold down the power button and slid... ⇲

crashes after charging

Fix: 1. Check Charging Cable and Adapter: Ensure that your charging cable and adapter are functioning properly. A faulty charger can cause the de... ⇲

Ads issue

excessive ads after every run

Fix: 1. Check for In-App Purchase Options: Look in the app settings or store for any options to purchase an ad-free experience. Some games offer... ⇲

no option to remove ads

Fix: 1. Explore App Settings: Check the settings menu within the app for any options related to ads or in-app purchases. Sometimes, the option to... ⇲

Glitches issue

game unplayable due to glitches

Fix: 1. Restart the App: Close the app completely and reopen it to see if the glitches persist. 2. Clear Cache: If the app allows, clear the cac... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

42.9%

Good experience

42.9%

Neutral

14.3%

~ from our NLP analysis of 21 combined software ratings.

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Private Data Bit Heroes Runner collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Welcome pack: $4.99 Welcome pack
Booster pack: $1.99 Booster pack
6000 Gems: $49.99 6000 Gems
12500 Gems: $99.99 12500 Gems
2300 Gems: $19.99 2300 Gems
200 Gems: $1.99 200 Gems
500 Gems: $4.99 500 Gems
1100 Gems: $9.99 1100 Gems