fix problems on First Community CU Houston [iphone]

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First Community CU Houston
Info:
company: First Community CU Houston
: https://fccu.org/contact-us
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UI issue

Difficult navigation

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand where key features are located. You can also ch... ⇲

Slide-in menu obstructs scrolling

Fix: 1. Close the menu: If the slide-in menu is obstructing your view, try tapping outside the menu or using a close button if available to dismi... ⇲

Old design and layout

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may include design improvements. OR 2. Provide feedb... ⇲
 
Payments issue

Inability to set up automatic payments

Fix: 1. Check payment settings: Go to the payments section of the app and look for an option to set up recurring payments. If you don’t see it, e... ⇲

Lacks credit card payment automation

Fix: 1. Check payment options: Go to the payments section of the app and look for any options related to credit card payments. If not available,... ⇲
 
Syncing issue

First Community CU Houston forgets recent transactions

Fix: 1. Ensure app permissions are set correctly: Go to Settings > Privacy > Location Services and ensure the app has the necessary permissions t... ⇲
 
Account issue

Issues updating personal information

Fix: 1. Check for app updates: Make sure you are using the latest version of the app, as updates often fix bugs related to user data. OR 2. Us... ⇲
 
Customization issue

Limited customization options

Fix: 1. Explore settings: Go to the app settings and see if there are any options for customizing your dashboard or notifications. OR 2. Provi... ⇲
 
Security issue

Inconsistent face recognition

Fix: 1. Ensure good lighting: Make sure you are in a well-lit area when using face recognition, as poor lighting can affect performance. OR 2.... ⇲
 
Notifications issue

Alerts take up screen space

Fix: 1. Adjust alert settings: Go to the app settings and look for notification preferences. You may be able to reduce the frequency or type of a... ⇲

Notifications do not disappear permanently

Fix: 1. Clear notifications: Swipe left on notifications to clear them. If they keep reappearing, check the app settings for notification prefere... ⇲
 
Features issue

Missing financial calendar feature

Fix: 1. Use a third-party app: Consider using a financial management app that includes a calendar feature to track your finances alongside the Fi... ⇲

Limited check deposit options

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may expand deposit options. OR 2. Use the website: If the... ⇲
 
Support issue

Lacks direct contact methods for support

Fix: 1. Use the app's help section: Look for a help or FAQ section within the app that may provide answers to common questions. OR 2. Check th... ⇲
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 what users are saying
Good experience
89.5%

Bad experience
6.9%

Neutral
3.6%

~ from our NLP analysis of 4,156 combined software ratings.

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 Private Data First Community CU Houston collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics