fix problems on Lucky 13 [iphone]

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—— Run into issues on Lucky 13? Get help pending when official support gets back to you!

Lucky 13: 13 Poker Puzzle
Info:
company: goGame Pte Ltd.
: http://gogame.net
: gogame.net
Chat with our AI-based Lucky 13 Support
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Gameplay issue

Energy counter limits playtime

Fix: Monitor your energy usage and plan your game sessions accordingly. If the game allows you to earn energy over time, consider playing during... ⇲

Bots appear to cheat

Fix: Observe the gameplay of the bots and take notes on their actions. If you notice patterns that seem unfair, document them for your own unders... ⇲

Daily bonus game problems

Fix: Check if there are any updates available for the app that might fix bugs related to the daily bonus game. Keeping the app updated can resolv... ⇲

No option to play with friends

Fix: Check the app settings or main menu for any social features that may allow you to invite friends or connect with them. Sometimes these optio... ⇲

Bad arrangement penalties

Fix: Review the game rules to understand the penalties better. This can help you avoid situations that lead to penalties in the future. OR If... ⇲

Lack of proper tutorial on hand rankings

Fix: Look for external resources such as poker hand ranking charts online. These can provide a clear understanding of hand rankings that you can... ⇲
 
Login issue

Frequent logouts during matches

Fix: Check your internet connection. A weak or unstable connection can cause frequent logouts. Try switching between Wi-Fi and mobile data to see... ⇲

Login issues

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
 
Payments issue

Payouts are inconsistent

Fix: Keep track of your game sessions and payouts. If you notice inconsistencies, document them and compare them with the expected payouts based... ⇲
 
Crashes issue

Lucky 13 crashes frequently

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This c... ⇲
 
Support issue

No help or FAQ on rules

Fix: Search for online resources or communities dedicated to poker that can provide you with the rules and strategies. Websites like PokerStrateg... ⇲
 
UI issue

Screen does not fit iPhone X

Fix: Check if there is an option in the app settings to adjust the display or graphics settings. Sometimes, apps have options to optimize for dif... ⇲
 
Freezing issue

Game freezes during play

Fix: Close any unnecessary apps running in the background to free up resources. This can help improve the performance of the game and reduce free... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.6%

Bad experience
6.4%

Neutral
6.0%

~ from our NLP analysis of 3,946 combined software ratings.

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 Private Data Lucky 13 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. 250 Gems: $4.99 GEMS allow you to buy premium features
  2. 540 gems: $9.99 505 gems + Free 35 gems
  3. USD 1.99 Promo Pack: $1.99 USD 1.99 Promo Pack
  4. 90 Gems: $1.99 GEMS allow you to buy premium features
  5. 1120 Gems: $19.99 1000 + Free 120 Gems
  6. USD5.99 Celebration Pack: $5.99 USD5.99 Celebration Pack
  7. USD 3.99 Promo Pack: $3.99 USD 3.99 Promo Pack
  8. USD29.99 Celebration Pack: $29.99 USD29.99 Celebration Pack
  9. USD9.99 Special Event Pack: $9.99 USD9.99 Special Event Pack
  10. 2350 Gems: $39.99 2000 + Free 350 Gems