fix problems on McNellie's Passport [iphone]

—— Run into issues on McNellie's Passport? Get help pending when official support gets back to you!

McNellie's Passport

Info:

company: McNellie's Group

: https://support.thanx.com/

: www.mcnelliesgroup.com

Chat with our AI-based McNellie's Passport Support

🛠️ Common McNellie's Passport Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires location names for better navigation

Fix: To improve navigation, ensure that you have enabled location services for the McNellie's Passport app. Go to your iPhone's Settings > Privac... ⇲

Limited to specific locations for rewards

Fix: To maximize your rewards, regularly check the app for updates on participating locations. Sometimes, new locations are added, and existing o... ⇲

Freezing issue

McNellie's Passport freezes occasionally

Fix: If the app freezes, try closing it completely and reopening it. To do this, double-tap the Home button (or swipe up from the bottom of the s... ⇲

Performance issue

Inconsistent performance

Fix: To improve performance, try clearing the app's cache. You can do this by uninstalling the app and then reinstalling it from the App Store. T... ⇲

Customization issue

Lacks detailed information on rewards

Fix: To find more information about rewards, check the app's FAQ or help section, if available. This may provide insights into how rewards work a... ⇲

Search issue

Difficult to find specific restaurants

Fix: Use the search function within the app to look for specific restaurants. If the app has a search bar, type in the name of the restaurant you... ⇲

UI issue

User interface could be more intuitive

Fix: Familiarize yourself with the app's layout by exploring all its features. Spend some time navigating through different sections to understan... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.7%

Neutral

0.8%

Bad experience

0.5%

~ from our NLP analysis of 2,428 combined software ratings.

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Private Data McNellie's Passport collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
- Diagnostics