fix problems on Backpack Heroes [iphone]

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—— Run into issues on Backpack Heroes? Get help pending when official support gets back to you!

Backpack Heroes
Info:
company: PLAYHARD
: http://playhardlab.com
: playhardlab.com
Chat with our AI-based Backpack Heroes Support
   Hello! How can I assist you?  

characters left:
 
Updates issue

Game is unplayable after updates

Fix: Check for any additional updates. Sometimes, a new update may fix issues introduced in the previous one. Go to the App Store, tap on your pr... ⇲
 
Gameplay issue

Energy refill issues

Fix: Check if the app has any scheduled maintenance or known issues by visiting their official social media pages or forums. Sometimes, energy re... ⇲

Difficulty spikes are excessive

Fix: Adjust your strategy by focusing on leveling up your characters and weapons. Spend time grinding in earlier levels to gather resources and i... ⇲

In-app purchases imbalance gameplay

Fix: Focus on earning in-game currency through gameplay rather than purchasing. Participate in events or complete challenges to maximize your res... ⇲

PvP mode lacks balance

Fix: Experiment with different character builds and strategies to find a more effective approach in PvP. Sometimes, a change in tactics can lead... ⇲

Invasion mode is too easy

Fix: Try increasing the difficulty settings if available, or challenge yourself by setting personal goals, such as completing the mode with speci... ⇲

Losing points for inactivity

Fix: Set a timer or reminder to log in regularly to avoid inactivity penalties. This can help you maintain your points without needing to play ex... ⇲

Background story lacks depth

Fix: Explore community-created content or fan fiction that expands on the game’s lore. This can enhance your experience and provide more context.... ⇲

Monsters per floor limit is frustrating

Fix: Plan your strategy around the monster limit by focusing on maximizing your resources and character strengths to clear floors efficiently.... ⇲
 
Bugs issue

Gems disappearing or not registering

Fix: Check your internet connection. A weak connection can cause issues with in-game purchases not registering. Ensure you are connected to a sta... ⇲

Bugs require app restart

Fix: Regularly update the app to the latest version, as updates often include bug fixes. Check the App Store for any available updates. OR Kee... ⇲
 
Loading issue

Combat and cards fail to load

Fix: Clear the app's cache by offloading it as mentioned earlier. This can help resolve loading issues caused by corrupted data. OR Ensure tha... ⇲
 
Customization issue

Limited character and weapon choices

Fix: Engage in daily challenges and events to unlock new characters and weapons. This can help expand your options without needing to spend money... ⇲

Hideout placement restrictions

Fix: Review the game’s guidelines or tutorials to understand the placement rules better. Sometimes, there are specific requirements for placement... ⇲
 
Crashes issue

Game crashes on launch

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, relaunch the app to see if it reso... ⇲
 
Network issue

Connection check window appears frequently

Fix: Disable and re-enable Wi-Fi on your iPhone. Go to Settings > Wi-Fi, toggle it off, wait a few seconds, and toggle it back on. OR Forget t... ⇲
 
Settings issue

No option to change difficulty

Fix: Check the game settings thoroughly. Sometimes, difficulty options are hidden in menus or require certain conditions to be met before they be... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
69.4%

Bad experience
21.0%

Neutral
9.6%

~ from our NLP analysis of 157 combined software ratings.

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 Private Data Backpack Heroes collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Starter Package: $1.99 Starter Package
  2. Chapter Clear Package 1: $3.99 Chapter Clear Package 1
  3. Double Gold Accessory Box: $9.99 Double Gold Accessory Box
  4. Season Pass: $7.99 Season Pass
  5. Chapter Clear Package 2: $5.99 Chapter Clear Package 2
  6. Currency Package: $3.99 Currency Package
  7. Chapter Clear Package 3: $9.99 Chapter Clear Package 3
  8. Legendary Accessory Box: $29.99 Legendary Accessory Box
  9. Chapter Clear Package 4: $14.99 Chapter Clear Package 4
  10. Hard Chapter Clear Package 1: $8.99 Hard Chapter Clear Package 1