fix problems on Onet 3D [iphone]

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—— Run into issues on Onet 3D? Get help pending when official support gets back to you!

Onet 3D - Zen Tile Puzzle
Info:
company: Metajoy
: https://www.metajoy.io
: www.metajoy.io
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Ads issue

constant ads

Fix: 1. Look for an option within the app settings to purchase an ad-free version or to disable ads. 2. If no option exists, consider using the a... ⇲

ads after every level

Fix: 1. Check if there is an option in the app settings to reduce the frequency of ads or to purchase an ad-free experience. 2. If not, consider... ⇲

offensive ad content

Fix: 1. Report the offensive ads through the app's feedback option if available. 2. Consider using the app in airplane mode to avoid seeing ads a... ⇲

ads redirect to app store

Fix: 1. Close the app and restart it to see if the issue persists. 2. If it does, try using airplane mode while playing to prevent ads from loadi... ⇲
 
Screen issue

long black screen on startup

Fix: 1. Ensure that your app is updated to the latest version. 2. If the issue persists, try uninstalling and reinstalling the app to clear any c... ⇲
 
Gameplay issue

inconsistent scoring system

Fix: 1. Keep track of your scores manually for a few games to identify patterns. 2. If you notice discrepancies, try to play under similar condit... ⇲

lack of explanation for special puzzles

Fix: 1. Look for a help or tutorial section within the app that may provide insights into special puzzles. 2. If none exists, consider searching... ⇲

excessive shuffling

Fix: 1. Try to play at a slower pace to avoid triggering excessive shuffling. 2. If the shuffling is too frequent, consider taking breaks between... ⇲
 
Customization issue

removal of digital timer

Fix: 1. Check the app settings to see if there is an option to enable the timer. 2. If the timer is permanently removed, consider using a stopwat... ⇲

no option to replay earlier levels

Fix: 1. Check the app settings or main menu for any options that may allow you to replay levels. 2. If no option exists, consider keeping a manua... ⇲
 
Freezing issue

game stalls at higher levels

Fix: 1. Close other apps running in the background to free up memory. 2. Restart your device to clear any temporary issues that may be causing th... ⇲
 
Battery issue

high battery usage

Fix: 1. Check your battery usage by going to Settings > Battery. If Onet 3D is consuming a lot of battery, consider limiting your playtime. 2. Re... ⇲
 
Crashes issue

game crashes frequently

Fix: 1. Ensure that your app is updated to the latest version. 2. Restart your iPhone to clear any temporary issues that may be causing crashes.... ⇲
 
Glitches issue

glitches when pausing

Fix: 1. Try to pause the game using the designated pause button instead of other methods. 2. Restart the app to see if the glitch persists after... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.6%

Neutral
11.4%

Bad experience
9.1%

~ from our NLP analysis of 45,127 combined software ratings.

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 Private Data Onet 3D collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. Weekly Subscription: $4.99 No ads, get coins and rewards daily.
  2. Summer Special Offer : $1.99 You can get tools and the a new event theme.
  3. Remove Ads: $4.99 You can remove all pop up ads.
  4. 300 Coins: $0.99 You can get 300 coins.
  5. Hot Sale: $1.99 You can get tools and a new event theme.
  6. Monthly Subscription: $9.99 No ads, get coins and rewards daily.
  7. 1725 Coins: $4.99 You can get 1725 coins.
  8. 990 Coins: $2.99 You can get 990 coins.
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