fix problems on The Photographer's Ephemeris [iphone]

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—— Run into issues on The Photographer's Ephemeris? Get help pending when official support gets back to you!

The Photographer's Ephemeris
Info:
company: Crookneck Consulting LLC
: https://photoephemeris.com/support
: photoephemeris.com
Chat with our AI-based The Photographer's Ephemeris Support
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UI issue

Not intuitive to use

Fix: 1. Spend some time exploring the app's features. Familiarize yourself with the layout and options available. 2. Look for a tutorial or help... ⇲

Difficult to enter GPS coordinates

Fix: 1. Ensure you are entering the coordinates in the correct format (degrees, minutes, seconds or decimal degrees). 2. Use copy-paste functiona... ⇲

The Photographer's Ephemeris can be too busy with features

Fix: 1. Customize your app settings to hide or disable features you do not use frequently. 2. Focus on the core features that are most relevant t... ⇲

Cannot favorite locations easily

Fix: 1. Check if there is a 'Save' or 'Bookmark' option in the app for locations. If not, consider creating a separate list in a notes app to kee... ⇲

Inconvenient to save locations on mobile devices

Fix: 1. Use the 'Share' feature to send location details to yourself via email or messaging apps for easy access later. 2. Create a dedicated not... ⇲
 
Customization issue

Desktop version lacks night option

Fix: 1. Use the mobile version of the app for night photography planning, as it may have the night option available. 2. As a workaround, you can... ⇲
 
Accuracy issue

Skyfire accuracy is less than 50%

Fix: 1. Cross-reference Skyfire predictions with other weather apps or websites to verify accuracy. 2. Adjust your expectations based on local we... ⇲
 
Learning issue

Learning curve is steep

Fix: 1. Dedicate time to practice using the app regularly to become more familiar with its features. 2. Join online forums or communities where u... ⇲
 
Network issue

Requires internet connection for some features

Fix: 1. Download offline maps or data if the app allows it, so you can access essential features without an internet connection. 2. Plan your pho... ⇲
 
Bugs issue

Historical dates not reset automatically

Fix: 1. Manually reset historical dates by going into the settings or preferences of the app and adjusting the date settings. 2. Keep a calendar... ⇲
 
Notifications issue

Skyfire notifications can be unreliable

Fix: 1. Check your notification settings in the app and ensure they are enabled. 2. Restart your device to refresh the notification system. 3. If... ⇲
 
Settings issue

Limited height settings for drone photography

Fix: 1. Use the maximum height setting available and adjust your photography techniques accordingly. 2. If the app does not meet your needs, cons... ⇲
 
Updates issue

New trails or changes not updated on maps

Fix: 1. Report any discrepancies you find in the app to the developers through the app's feedback feature, if available. 2. Use alternative mappi... ⇲
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 what users are saying
Good experience
95.0%

Bad experience
2.9%

Neutral
2.1%

~ from our NLP analysis of 1,468 combined software ratings.

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 Private Data The Photographer's Ephemeris collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Skyfire (1-year): $24.99 1-year subscription to Skyfire service: 2-day sunrise/sunset colour forecasts for the lower 48 US states, southern Canada and Europe.
  2. Skyfire Plus (1-year): $34.99 1-year subscription to Skyfire Plus service: 4-day sunrise/sunset colour forecasts for the lower 48 US states, Europe, and southern Canada (3-day); configurable forecast update notifications.
  3. Skyfire (3-months): $9.99 3-month subscription to Skyfire service: 2-day sunrise/sunset color forecasts for the lower 48 US states, southern Canada and Europe.
  4. Skyfire Plus (3-months): $12.99 3-month subscription to Skyfire Plus service: 4-day sunrise/sunset colour forecasts for the lower 48 US states, Europe, and southern Canada (3-day); configurable forecast update notifications.
  5. Upgrade to Skyfire Plus (1-year): $14.99 Upgrade to Skyfire Plus: your Skyfire subscription will be upgraded to Plus, and we'll extend it pro-rata to account for time already used from your basic subscription. Skyfire provides coverage for the lower 48 US states, Europe, and southern Canada.
  6. Upgrade to Skyfire Plus (3-months): $4.99 Upgrade to Skyfire Plus: your Skyfire subscription will be upgraded to Plus, and we'll extend it pro-rata to account for time already used from your basic subscription. Skyfire provides coverage for the lower 48 US states, Europe, and southern Canada.