fix problems on Baker's [iphone]

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—— Run into issues on Baker's? Get help pending when official support gets back to you!

Baker's
Info:
company: The Kroger Co.
: https://www.bakersplus.com/topic/contact-us
: www.bakersplus.com
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Customization issue

Inability to modify orders easily

Fix: 1. Review Order Modification Options: Check the app for any specific sections related to order management. Look for 'My Orders' or 'Order Hi... ⇲

Too many bags for few items

Fix: 1. Review Bagging Options: Check if the app allows you to adjust bagging preferences during checkout. Some apps let you choose how items are... ⇲

No option to delete unused coupons

Fix: 1. Check Coupon Management: Look for a section in the app where you can manage your coupons. Some apps allow you to delete or hide unused co... ⇲
 
Search issue

Digital coupons hard to find

Fix: 1. Check the Promotions Tab: Look for a dedicated 'Promotions' or 'Coupons' tab within the app. This is often where digital coupons are stor... ⇲
 
Payments issue

Requires saving card information to pay

Fix: 1. Use Guest Checkout: If available, select the guest checkout option which may allow you to enter card information without saving it. 2. Us... ⇲
 
Login issue

Frequent logouts

Fix: 1. Check App Permissions: Ensure the app has the necessary permissions to run in the background. Go to Settings > Baker's and enable backgro... ⇲

No Face ID login option

Fix: 1. Enable Face ID in Settings: Go to your iPhone Settings > Face ID & Passcode, and ensure that Face ID is set up for the Baker's app if the... ⇲
 
Availability issue

Limited availability of certain items for pickup

Fix: 1. Check Store Inventory: Use the app to check the inventory of your selected store. Sometimes, items may be available at different location... ⇲

Bakery items not available for online order

Fix: 1. Check Store Availability: Use the app to check if bakery items are available for your selected store. Sometimes, items may only be availa... ⇲
 
UI issue

Confusing transition between shopping lists and cart

Fix: 1. Familiarize with Navigation: Spend some time exploring the app's layout. Look for clear labels or tabs that differentiate between shoppin... ⇲

Difficult to navigate departments

Fix: 1. Use the Search Function: Utilize the search bar to quickly find specific departments or items instead of browsing through categories. 2.... ⇲
 
Bugs issue

Coupons not applying correctly

Fix: 1. Check Coupon Validity: Ensure that the coupon is still valid and applicable to the items in your cart. Some coupons have restrictions on... ⇲
 
Freezing issue

Unresponsive app

Fix: 1. Force Close the App: Double-tap the home button (or swipe up from the bottom on newer iPhones) to view open apps. Swipe up on the Baker's... ⇲

Baker's freezes during checkout

Fix: 1. Ensure Stable Internet Connection: Check your Wi-Fi or cellular data connection to ensure it is stable during checkout. 2. Clear App Cach... ⇲
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 what users are saying
Good experience
94.4%

Neutral
3.2%

Bad experience
2.3%

~ from our NLP analysis of 6,753 combined software ratings.

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 Private Data Baker's collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness