fix problems on MyBILH [iphone]

—— Run into issues on MyBILH? Get help pending when official support gets back to you!

MyBILH

Info:

company: BIDMC

: https://bilh.org/patient-portal/mybilh-chart

Chat with our AI-based MyBILH Support

🛠️ Common MyBILH Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MyBILH freezes while watching stream

Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to vi... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for MyBILH. Keeping the app updated can fix bugs tha... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Check if the app has an option to download videos or content for offline viewing. Look for a download b... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help: Check if the app has a help or FAQ section within the app itself. This can provide quick answers to common issues. 2. S... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > MyBILH and ensure that notifications are enabled. Adjust the settings to al... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any options for customization, such as themes or layout adjustments. 2. Pro... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for MyBILH to save battery life. 2. Redu... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the app. This information can usually be found on the Ap... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

76.3%

Bad experience

20.3%

Neutral

3.4%

~ from our NLP analysis of 232 combined software ratings.

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Private Data MyBILH collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics