fix problems on WineRatings+ [iphone]

​

—— Run into issues on WineRatings+ ? Get help pending when official support gets back to you!

WineRatings+ by Wine Spectator
Info:
company: M. Shanken Communications, Inc.
: https://help.winespectator.com/support/solutions/36466
Chat with our AI-based WineRatings+ Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

Limited selection of everyday brands

Fix: Use the app's feedback feature to suggest additional brands you would like to see included. This can help the developers understand user nee... ⇲

Missing many wines

Fix: Check for updates within the app. Developers often add new wines and features in updates, so keeping the app current may resolve this issue.... ⇲

Lack of filters for wine selection

Fix: Use the app's sorting features, if available, to organize wines by type, price, or rating, which can help you narrow down your choices even... ⇲
 
Search issue

No way to search lists

Fix: Explore the app's navigation options thoroughly. Sometimes search features are hidden in menus or under specific categories. Look for a magn... ⇲
 
Downloads issue

No offline access to vintage charts

Fix: Before going offline, access the vintage charts while connected to the internet. Take screenshots of the charts for reference when you are o... ⇲
 
Support issue

Customer service issues

Fix: Check the app for a FAQ or help section that may address common issues. This can often provide immediate solutions without needing to contac... ⇲
 
Performance issue

Inconsistent app performance

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting the app, and choosing to offload it. This can help improve... ⇲
 
Payments issue

Confusing subscription options

Fix: Take time to read through the subscription options carefully. Write down the features included in each plan to help clarify what you need.... ⇲

Paywall creates poor customer experience

Fix: Utilize any free content available within the app to get a sense of its value before deciding to subscribe. This can help mitigate the frust... ⇲

Limited functionality without subscription

Fix: Explore the free features of the app thoroughly to maximize your experience without a subscription. Take notes on what you find useful. OR... ⇲

Difficult to restore purchases

Fix: Ensure you are logged into the same Apple ID that was used to make the original purchase. Go to Settings > [your name] > iTunes & App Store... ⇲
 
UI issue

Infinite scrolling can be overwhelming

Fix: Try to limit your browsing sessions to avoid feeling overwhelmed. Set a timer for 10-15 minutes to explore the app and then take a break.... ⇲

Not user-friendly for casual users

Fix: Familiarize yourself with the app's features by exploring the help section or tutorial if available. This can make navigation easier. OR... ⇲
 
Compatibility issue

WineRatings+ does not work on some devices

Fix: Check the app's compatibility requirements in the App Store to ensure your device meets the necessary specifications. If your device is outd... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.8%

Bad experience
5.2%

Neutral
2.0%

~ from our NLP analysis of 905 combined software ratings.

 Switch to these Alternatives:
Robert Parker
Vinous: Wine Reviews & Ratings
CellarTracker
CellarTracker: Wine Tracking
Wine.com
Pocket Wine: Guide & Cellar
Wine-Searcher
True Wine
Last Bottle Wines
SOMM TV

 Private Data WineRatings+ collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data

  Cost of Subscriptions
  1. Monthly Access to WineRatings+: $2.99 Explore, Savor & Share the World’s Best Wines
  2. Annual Access to WineRatings+: $29.99 Explore, Savor & Share the World’s Best Wines