—— Run into issues on Click Capital Markets? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you need to manage multiple brokerage accounts, consider using a different app that supports multiple accounts. Research apps that are kn... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Click Capital Markets, and check for any available up... ⇲
Fix: Check if Touch ID is enabled for the app. Go to Settings > Click Capital Markets > Toggle on 'Use Touch ID'. If it’s already on, try togglin... ⇲
Fix: Consider using a password manager app to securely store your passwords. This way, you can easily access your credentials without relying on... ⇲
Fix: Familiarize yourself with the app's layout by exploring all its features. Sometimes, understanding the navigation can improve your experienc... ⇲
Fix: Take time to read through any tutorials or guides provided within the app to better understand the order placement process. OR Practice p... ⇲
Fix: Try clearing the app's cache or data as mentioned earlier, which may resolve the looping issue. OR If the problem persists, consider acce... ⇲
Fix: Check the app's settings to ensure you have followed all steps for linking accounts correctly. Look for any specific requirements or limitat... ⇲
Fix: Review the app's terms and conditions to ensure you understand the requirements before proceeding with any transactions. OR If you feel m... ⇲
Fix: Check your spam or junk folder to see if the confirmation email was filtered there. If you find it, mark it as 'not spam' to ensure future e... ⇲
Fix: Research other platforms that specialize in IPOs and consider using them alongside Click Capital Markets for a broader selection. OR Stay... ⇲
Fix: Research and consider using additional stock trading apps that provide access to a wider range of quality stocks. OR Stay informed about... ⇲
Fix: Look for a help or FAQ section within the app that may provide answers to common questions or issues. OR Join online forums or communitie... ⇲
Fix: Try refreshing the app by pulling down on the screen or closing and reopening the app to see if the IPO list loads correctly. OR Check yo... ⇲
Fix: Review the app's settings or order placement guidelines to ensure you are following the correct process for adjusting order sizes. OR If... ⇲
Fix: Check if there are any updates or notifications in the app regarding your status on the waiting list. Sometimes, waiting lists can take time... ⇲
Fix: Clear the app's cache by going to Settings > General > iPhone Storage > Click Capital Markets > Offload App. This can help improve performan... ⇲
Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲
Fix: Force close the app and reopen it. If the issue continues, try restarting your device as this can often resolve temporary glitches. OR Ch... ⇲