—— Run into issues on Time4Care? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Time4Care app... ⇲
Fix: 1. Ensure that location services are enabled for Time4Care by going to Settings > Privacy & Security > Location Services. 2. Find Time4Care... ⇲
Fix: 1. Before submitting hours, double-check the entries for accuracy. 2. If you notice discrepancies, try resubmitting the hours after correcti... ⇲
Fix: 1. Always confirm that your entries have been submitted successfully by checking for a confirmation message. 2. If you notice lost entries,... ⇲
Fix: 1. Ensure that your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Close any unnecessary a... ⇲
Fix: 1. Ensure that you have downloaded any necessary data for offline use while connected to Wi-Fi. 2. Check the app settings to see if there ar... ⇲
Fix: 1. Make sure you are using the latest version of the app. Check for updates in the App Store. 2. Restart the app and try clocking in/out aga... ⇲
Fix: 1. Familiarize yourself with the new interface by exploring the app and checking for any tutorial or help sections within the app. 2. Look f... ⇲
Fix: 1. If the app is not capturing entries automatically, ensure that you have granted all necessary permissions in Settings > Privacy. 2. Regul... ⇲
Fix: 1. Double-check your entries for accuracy before submission. 2. If hours are processed inconsistently, try submitting them in smaller batche... ⇲
Fix: 1. Review your entries before submission to ensure there are no duplicates. 2. If duplicates are created, delete the erroneous entries manua... ⇲
Fix: 1. Check the filters or settings within the app to ensure all hours are being displayed. 2. If hours are missing, try logging out and back i... ⇲
Fix: 1. Review the app's location settings in Settings > Privacy & Security > Location Services to ensure it is set correctly. 2. If you have pri... ⇲
Fix: 1. Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to... ⇲
Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app and try again. If the issue persists, try clearing the app's ca... ⇲
Fix: 1. Check the app's help section for FAQs or troubleshooting tips that may resolve your issue without needing support. 2. Use community forum... ⇲
Fix: 1. Go to Settings > Face ID & Passcode and ensure that the Time4Care app is enabled for Face ID. 2. Restart the app and check if the setting... ⇲
Fix: 1. Ensure that your iPhone has enough storage space by going to Settings > General > iPhone Storage. 2. Regularly update the app to the late... ⇲
Fix: 1. Check the app settings to see if there are any options for managing multiple clients. 2. If the app does not support this feature, consid... ⇲
Fix: 1. Provide feedback through the app's feedback feature or user forums to express your concerns and suggestions for improvement. 2. Look for... ⇲