fix problems on NEO [iphone]

—— Run into issues on NEO? Get help pending when official support gets back to you!

NEO: Instant Visa Cards

Info:

company: Nymcard LTD

: https://neo.iq/مساعدة/

: neo.iq

Chat with our AI-based NEO Support

🛠️ Common NEO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notifications not working properly

Fix: Check your iPhone's notification settings for the NEO app. Go to 'Settings' > 'Notifications' > 'NEO' and ensure that 'Allow Notifications'... ⇲

No customer support

Fix: Look for an FAQ or help section within the app itself. Many apps have built-in support resources that can provide answers to common question... ⇲

Registration issue

Limited country sign-up

Fix: If you are in a country where sign-up is not available, consider using a VPN service to change your location temporarily. Connect to a serve... ⇲

Loading issue

NEO stuck on loading after registration

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the NEO app off the screen.... ⇲

Screen issue

Passcode lock screen issue

Fix: Check if there are any updates available for the NEO app in the App Store. Sometimes, bugs are fixed in newer versions. OR If the app is... ⇲

Crashes issue

NEO crashes after entering password

Fix: Ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll to see if NEO has an update... ⇲

Account issue

Accounts blocked without notice

Fix: Review the app's terms of service and usage guidelines to ensure compliance. Sometimes accounts are blocked due to violations of these terms... ⇲

Unclear account usage guidelines

Fix: Look for a help or FAQ section within the app that may provide more information on account usage. This can often clarify any confusion. OR... ⇲

Payments issue

High commission fees

Fix: Review the fee structure in the app's settings or help section to understand what fees apply to your transactions. This can help you plan yo... ⇲

Messages issue