fix problems on Prisma Health GO [iphone]

—— Run into issues on Prisma Health GO? Get help pending when official support gets back to you!

Prisma Health GO

Info:

company: Upstate Affiliate Organization

: https://prismahealth.org/patients-and-guests/contact

Chat with our AI-based Prisma Health GO Support

🛠️ Common Prisma Health GO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Prisma Health GO freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Prisma Health... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find Prisma Health GO, and select 'Offload App'. This will remove... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or option in the settings or during conten... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes that can resolve crashing issues. 2.... ⇲

Support issue

poor customer support

Fix: 1. Utilize the app's FAQ or help section, which may provide answers to common issues. 2. Look for community forums or user groups online whe... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings for the app by going to Settings > Notifications > Prisma Health GO. Ensure that notifications are enabl... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. 2. If your device is not compatib... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. This can help you navigate more efficiently. 2. Look for a... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app's settings thoroughly to see if there are any hidden customization options. 2. Use any available themes or display settin... ⇲

Battery issue

high battery consumption

Fix: 1. Check for any background app refresh settings by going to Settings > General > Background App Refresh and disable it for Prisma Health GO... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.3%

Bad experience

3.8%

Neutral

3.8%

~ from our NLP analysis of 26 combined software ratings.

Switch to these Alternatives:

PerfectServe Clinical Collab

YMCA of Greenville Virtual

Navigate Wellbeing

Doctors Care

My Health Planner

TBC Now

My Health Toolkit® for BCBS

AuthentiCare 2.0

MUV Fitness

FCSH Mobile

Private Data Prisma Health GO collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics