fix problems on Alive [iphone]

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—— Run into issues on Alive ? Get help pending when official support gets back to you!

Alive by Whitney Simmons
Info:
company: Whitney Simmons App, LLC
: https://aliveapp.co/support
: aliveapp.co
Chat with our AI-based Alive Support
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Bugs issue

Difficulty saving workout data

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as saving data may require syncing with the server. 2. Man... ⇲

Alive does not save custom weights and reps

Fix: 1. Ensure you are saving workouts: After entering custom weights and reps, make sure to hit the 'Save' button to record your changes. 2. Ch... ⇲
 
Support issue

Limited guidance on exercise form

Fix: 1. Utilize online resources: Search for exercise tutorials on platforms like YouTube for proper form demonstrations. 2. Join fitness forums... ⇲

Customer service response issues

Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on the website for common issues and solutions. 2. Use commu... ⇲
 
Customization issue

No option to add warm-up sets

Fix: 1. Create a custom workout: Use the app’s custom workout feature (if available) to manually add warm-up sets before your main workout. 2. U... ⇲

Long rest timers with no customization

Fix: 1. Use a third-party timer app: Download a timer app that allows you to customize rest intervals and use it alongside the Alive app. 2. Set... ⇲

Repetitive warm-up and cool-down routines

Fix: 1. Create your own warm-up/cool-down: Design your own routines that include a variety of exercises to keep things fresh. 2. Search for alte... ⇲
 
UI issue

Inability to view entire week's workouts

Fix: 1. Check the calendar feature: Look for a calendar or schedule feature within the app that may allow you to view upcoming workouts. 2. Use... ⇲

Confusing workout display

Fix: 1. Familiarize yourself with the interface: Spend some time exploring the app’s layout and features to better understand how to navigate it.... ⇲

Accessibility issues with color contrast

Fix: 1. Adjust device settings: Go to Settings > Accessibility > Display & Text Size and enable 'Increase Contrast' or 'Color Filters' to improve... ⇲
 
Features issue

Lack of nutrition tracking features

Fix: 1. Use a separate nutrition app: Download a dedicated nutrition tracking app like MyFitnessPal or Cronometer to log your meals and track you... ⇲

Limited beginner-friendly content

Fix: 1. Look for beginner resources: Search for beginner workout plans or guides online that can supplement the app’s content. 2. Join beginner... ⇲

Inability to log alternate movements

Fix: 1. Use the notes feature: If the app allows, use a notes section to log alternate movements manually. 2. Create a custom workout: If possib... ⇲
 
Audio issue

No audio cues for exercises

Fix: 1. Use a separate audio cue app: Download an app that provides audio cues for workouts and use it alongside Alive. 2. Set your own cues: Us... ⇲
 
Syncing issue

Issues with syncing Apple Watch

Fix: 1. Check Bluetooth connection: Ensure that Bluetooth is enabled on your iPhone and that your Apple Watch is connected. 2. Restart both devi... ⇲
 
Payments issue

Payment processing errors

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. 2. Update payment information: Go to your accou... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.9%

Neutral
1.1%

Bad experience
1.0%

~ from our NLP analysis of 38,784 combined software ratings.

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 Private Data Alive collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. Alive Premium - Monthly: $14.99 Unlock all workout content for a month.
  2. Alive Premium - Yearly: $119.99 Unlock all workout content for a year.