—— Run into issues on Join The Journey? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Sometimes, a weak co... ⇲
Fix: Ensure that your device's volume is turned up and that it is not muted. Check the audio settings within the app to see if there are any spec... ⇲
Fix: Check for any app updates in the App Store. Developers often fix bugs in newer versions, and updating may resolve the issue with the comment... ⇲
Fix: Restart your iPhone. This can clear temporary glitches that may be causing the app to crash. Simply hold down the power button and slide to... ⇲
Fix: Check the app's notification settings. Go to your iPhone settings, find 'Join The Journey', and ensure that notifications are enabled. This... ⇲
Fix: Ensure that you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. If storage is... ⇲
Fix: Download content while connected to Wi-Fi. Look for any options within the app to download devotionals or audio for offline use before going... ⇲
Fix: Check your device's display settings. Go to Settings > Display & Brightness and enable 'Night Shift' or 'Dark Mode' if available. This may h... ⇲