fix problems on HHOLOVE [iphone]

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—— Run into issues on HHOLOVE? Get help pending when official support gets back to you!

HHOLOVE
Info:
company: HHO Limited
: https://www.hholove.com/
: www.hholove.com
Chat with our AI-based HHOLOVE Support
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Loading issue

Video feed takes a long time to load

Fix: Check your internet connection. A slow or unstable Wi-Fi connection can cause delays in loading the video feed. Try switching to a different... ⇲
 
UI issue

Incorrect orientation in full screen mode on iPad

Fix: Check the orientation lock on your iPad. Swipe down from the top-right corner to access the Control Center and ensure that the orientation l... ⇲

Manual controls are hard to find after app update

Fix: Explore the app's interface thoroughly. Sometimes, updates change the layout or location of features. Look for a help or tutorial section wi... ⇲
 
Payments issue

Loss of features without subscription

Fix: Review the features available in the free version of the app. Sometimes, certain functionalities are limited to premium users. Consider whet... ⇲
 
Slow issue

Status screen updates slowly

Fix: Ensure that your internet connection is stable. A weak connection can cause delays in updating the status screen. Try switching to a differe... ⇲
 
Bugs issue

Status shows as 'in use' incorrectly

Fix: Try logging out of the app and then logging back in. This can refresh your session and may correct any incorrect status indicators. OR Ch... ⇲

Feeding reliability issues

Fix: Ensure that the feeding schedule is set correctly in the app. Double-check the settings to confirm that the feeding times and amounts are pr... ⇲
 
Ads issue

Ads before accessing information

Fix: Look for an option within the app settings to disable ads or to upgrade to a premium version that removes ads. This is often a common featur... ⇲
 
Crashes issue

HHOLOVE crashes frequently

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This c... ⇲
 
Compatibility issue

Inability to use app on multiple devices simultaneously

Fix: Check if the app allows for multiple device connections in its settings. Some apps have limitations on how many devices can be connected at... ⇲
 
Updates issue

Limited functionality after app update

Fix: Review the update notes in the App Store to understand what changes were made. Sometimes, features are moved or renamed, and knowing this ca... ⇲
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 what users are saying
Good experience
55.6%

Bad experience
27.8%

Neutral
16.7%

~ from our NLP analysis of 18 combined software ratings.

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 Private Data HHOLOVE collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics