fix problems on PDFelement [iphone]

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—— Run into issues on PDFelement? Get help pending when official support gets back to you!

PDFelement: PDF Editor, Viewer
Info:
company: Wondershare Technology (Hunan) Co.,Ltd.
: https://www.wondershare.com/company/contact-us.html
: pdf.wondershare.com
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Payments issue

Subscription model feels deceptive

Fix: Review the subscription details carefully in your account settings. Make sure you understand what features are included in your plan and con... ⇲

High cost for lifetime license

Fix: Evaluate your usage needs and consider whether a subscription model might be more cost-effective in the long run, especially if you only nee... ⇲
 
Compatibility issue

Inconsistent functionality across devices

Fix: Ensure that you are using the latest version of PDFelement on all devices. Check for updates in the App Store and install them to minimize f... ⇲
 
Features issue

Missing features compared to competitors

Fix: Identify the specific features you find lacking and explore alternative software that offers those features. You can use free trials of othe... ⇲

Watermark on exported PDFs

Fix: Check your subscription plan to ensure it includes watermark-free exports. If it does not, consider upgrading your plan to remove the waterm... ⇲

Limited selection features for scrolling and highlighting

Fix: Explore the app settings to see if there are options to enhance selection tools. Some apps allow customization of selection methods that can... ⇲

No option to rename files before saving

Fix: After saving the file, navigate to the file management section of the app and look for an option to rename files. This is often found in the... ⇲

Lack of trial period for testing features

Fix: Look for any promotional offers or limited-time trials that may be available. Sometimes, companies offer trials during special events or upd... ⇲
 
UI issue

New layout is inconvenient

Fix: Take some time to familiarize yourself with the new layout. Explore the settings to customize the interface to your liking, which may help i... ⇲

Difficulties with text box movement

Fix: Try selecting the text box and using the arrow keys on your keyboard for more precise movement. This can often provide better control than d... ⇲
 
Crashes issue

PDFelement crashes or logs out unexpectedly

Fix: Ensure that your device has enough storage space and that the app is updated to the latest version. Clear the app cache if possible to free... ⇲
 
Bugs issue

Rendering issues with pencil drawings

Fix: Check the settings for the pencil tool to ensure that the correct pressure sensitivity and rendering options are enabled. Adjust these setti... ⇲
 
Updates issue

Complicated app structure after updates

Fix: Take some time to explore the updated app structure. Look for tutorials or guides that explain the new layout and features, which can help y... ⇲
 
Customization issue

AI features are unnecessary for some users

Fix: Explore the app settings to see if you can disable or hide AI features that you do not find useful. This can help streamline your experience... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.6%

Bad experience
7.0%

Neutral
2.5%

~ from our NLP analysis of 6,922 combined software ratings.

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Highlights: PDF Reader & Notes

 Private Data PDFelement collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. PDF Editor& Converter& Scanner: $6.99 Edit,annotate,convert,sign PDFs,scan to pdf
  2. Quarterly Subscription (iOS): $9.99 Read, Edit, Fill & Sign PDF
  3. iOS: $31.99 Read, Edit, Fill & Sign PDF
  4. Annual Subscription (iOS): $29.99 Read, Edit, Fill & Sign PDF
  5. Monthly Subscription (AI): $3.99 PDF AI translate, summarize, analyze
  6. PDF Editor & Scanner Pro（iOS）: $6.99 Edit, convert, annotate PDFs, and PDF scanner
  7. PDF Editor & Scanner Pro: $29.99 Edit, convert, annotate PDFs, and PDF scanner
  8. Annual Subscription (iOS): $29.99 Read, Edit, Fill & Sign PDF
  9. Quarterly Subscription (All): $39.99 Read, Edit, Fill & Sign PDF
  10. Annual Subscription (iOS+Mac): $99.99 Edit, convert, annotate PDFs, and PDF scanner