—— Run into issues on APCO Employees Credit Union? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲
Fix: 1. Ensure you are entering the correct username and password. 2. If you have forgotten your password, use the 'Forgot Password' option to re... ⇲
Fix: 1. Check if there is a 'View All Accounts' option in the app settings or main menu. 2. If not, consider creating a summary of your accounts... ⇲
Fix: 1. Check if the app allows you to link multiple accounts under one login. 2. If not, consider using a password manager to store your login c... ⇲
Fix: 1. Go to Settings > Face ID & Passcode. 2. Ensure Face ID is enabled for the app. 3. If it’s not working, try resetting Face ID by tapping '... ⇲
Fix: 1. Go to Settings > Safari. 2. Ensure that 'Block All Cookies' is turned off. 3. Clear your browser history and website data by tapping 'Cle... ⇲
Fix: 1. Familiarize yourself with the app by exploring each menu option. 2. Take notes on where specific features are located for future referenc... ⇲
Fix: 1. Check if there is an option to adjust the display settings within the app. 2. If formatting is off, try logging out and logging back in t... ⇲
Fix: 1. Restart your iPhone after an update to refresh the system. 2. Check for any additional updates for the app in the App Store and install t... ⇲
Fix: 1. Ensure that your app is updated to the latest version. 2. Check your internet connection to ensure it is stable. 3. If you are using a VP... ⇲
Fix: 1. Ensure you are using the correct login credentials. 2. If you have forgotten your password, use the 'Forgot Password' option to reset it.... ⇲
Fix: 1. Go to Settings > Touch ID & Passcode. 2. Ensure that Touch ID is enabled for the app. 3. If it’s not working, try resetting Touch ID by t... ⇲
Fix: 1. Ensure that you are using the latest version of the app. 2. Restart your iPhone and try the mobile deposit again. 3. Make sure you are fo... ⇲
Fix: 1. Check if there is an option in the app settings to link accounts. 2. If you are unable to link accounts, try logging out and logging back... ⇲
Fix: 1. Use the app's FAQ section or help resources to find answers to common questions. 2. Document your issues and responses for future referen... ⇲
Fix: 1. Ensure that your iPhone is updated to the latest iOS version. 2. Restart your iPhone to refresh the system. 3. Check for updates for the... ⇲
Fix: 1. Check if there are any updates available for the app that may include widget support. 2. If not, consider using a third-party app that ca... ⇲
Fix: 1. Ensure that you are following the app's guidelines for mobile deposits. 2. If the app does not allow you to enter amounts, try logging ou... ⇲
Fix: 1. Ensure that you are following the app's guidelines for mobile deposits, such as proper lighting and positioning of the check. 2. Restart... ⇲