fix problems on PlantAI [iphone]

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—— Run into issues on PlantAI? Get help pending when official support gets back to you!

PlantAI: Identifier & Diagnose
Info:
company: Glority Global Group Ltd.
: https://www.glority.com/
: www.glority.com
Chat with our AI-based PlantAI Support
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Payments issue

Difficult to cancel subscription

Fix: To cancel your subscription, go to your iPhone's Settings, tap on your name at the top, select 'Subscriptions', find PlantAI, and choose 'Ca... ⇲

Unresponsive app after payment

Fix: If the app becomes unresponsive after payment, try force-closing the app by swiping it away in the app switcher. Then, reopen the app to see... ⇲

Frequent billing issues

Fix: Regularly check your subscription status in your Apple ID settings to ensure everything is up to date. If you notice any discrepancies, take... ⇲
 
Ads issue

Misleading advertising about free trial

Fix: Review the terms and conditions of the free trial within the app or on the App Store page. This can provide clarity on what the trial includ... ⇲
 
UI issue

User interface cluttered and confusing

Fix: Take some time to explore the app's settings and help sections. Familiarizing yourself with the layout can help you navigate more easily. Lo... ⇲
 
Bugs issue

Limited information on plant care

Fix: Supplement the app's information by researching plant care on reputable gardening websites or books. This can provide you with a broader und... ⇲

Inconsistent light and watering recommendations

Fix: Keep a log of your plant's growth and health in relation to the app's recommendations. Adjust your care routine based on your observations a... ⇲

Lack of detailed disease diagnosis

Fix: When diagnosing plant diseases, take clear photos of the affected areas and compare them with online resources or plant disease databases fo... ⇲

PlantAI does not provide useful remedies

Fix: When the app suggests remedies that are not helpful, research alternative treatments online or consult with local gardening experts for more... ⇲

Limited functionality for lawn problems

Fix: For lawn care issues, consider using dedicated lawn care apps that specialize in grass and turf management, as they may provide more compreh... ⇲
 
Support issue

Slow customer support response

Fix: Check the app's FAQ or help section for common issues and solutions. This can often provide immediate answers without needing to wait for su... ⇲
 
Notifications issue

Trial period reminder not sent

Fix: Set a personal reminder on your phone a few days before the trial ends to review your subscription status and decide if you want to continue... ⇲
 
Freezing issue

PlantAI freezes or crashes

Fix: If the app freezes, try force-closing it and reopening it. If the problem persists, uninstall the app and reinstall it from the App Store to... ⇲
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 what users are saying
Good experience
86.1%

Bad experience
8.5%

Neutral
5.5%

~ from our NLP analysis of 4,916 combined software ratings.

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 Private Data PlantAI collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. PlantAI Premium: $29.99 Unlock all Premium features
  2. Ask My Botanist Premium: $19.99 Unlock all Premium features
  3. PlantAI Premium: $29.99 Unlock all Premium features
  4. PlantAI Premium: $29.99 Unlock all Premium features
  5. PlantAI Premium: $9.99 Unlock all Premium features