fix problems on Hi Pro [iphone]

—— Run into issues on Hi Pro? Get help pending when official support gets back to you!

Hi Pro

Info:

company: 秀玲陈

: http://www.szjdtech.com

Chat with our AI-based Hi Pro Support

🛠️ Common Hi Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Hi Pro is not easy to use

Fix: Familiarize yourself with the app by reviewing the user manual or help section within the app. Spend some time exploring each feature to und... ⇲

shows issues

Fix: Check for any updates to the app in the App Store. Developers often release updates to fix bugs and improve performance. To do this, open th... ⇲

Compatibility issue

phone does not recognize device

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If an update... ⇲

sometimes doesn’t recognize external drive

Fix: Ensure that the external drive is formatted correctly for iOS. The drive should be formatted as FAT32 or exFAT for compatibility. You can ch... ⇲

Crashes issue

Hi Pro keeps crashing on iOS 16.0

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the Home button on older models) to... ⇲

Hi Pro opens then immediately closes

Fix: Restart your iPhone to clear any temporary glitches that may be causing the app to crash. Hold down the power button until you see the 'slid... ⇲

Syncing issue

continuous transfer failures

Fix: Check your internet connection. A weak or unstable connection can cause transfer failures. Try switching between Wi-Fi and cellular data to... ⇲

Customization issue

very basic setup

Fix: Explore the app's settings to see if there are advanced options that can enhance your experience. Sometimes, features are not immediately vi... ⇲

Downloads issue

cannot download any pics

Fix: Check the app's permissions to ensure it has access to your photos. Go to Settings > Privacy > Photos and make sure Hi Pro is allowed to acc... ⇲

Payments issue