fix problems on VictronConnect [iphone]

—— Run into issues on VictronConnect? Get help pending when official support gets back to you!

VictronConnect

Info:

company: Victron Energy

: http://www.victronenergy.com/support-and-downloads/software/

: www.victronenergy.com

Chat with our AI-based VictronConnect Support

🛠️ Common VictronConnect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

VictronConnect loses history upon exiting

Fix: Ensure that you are using the latest version of VictronConnect. Check the App Store for updates and install any available updates. This may... ⇲

No background logging

Fix: Check the app settings to see if there is an option to enable background logging. If not, consider using a different app that supports backg... ⇲

Compatibility issue

No horizontal mode support

Fix: Check your device settings to ensure that rotation lock is off. If the app does not support horizontal mode, consider providing feedback to... ⇲

Incompatibility with iPhone SE display

Fix: Check for any updates to the app that may address display issues. Ensure your iPhone SE is also updated to the latest iOS version. OR Try... ⇲

No CarPlay integration

Fix: Check if there are any updates to the app that may add CarPlay support in the future. For now, use the app directly on your iPhone while dri... ⇲

Customization issue

No dark mode option

Fix: Check your iPhone settings under 'Display & Brightness' to see if enabling 'Dark Mode' affects the app. If not, consider using a screen filt... ⇲

No home-screen widget

Fix: Check if there are any third-party widget apps available that can integrate with VictronConnect to provide similar functionality. OR Crea... ⇲

Settings issue

No default LiFePO4 battery setting

Fix: Manually select the LiFePO4 battery setting each time you open the app. Familiarize yourself with the settings to make this process quicker.... ⇲

Trends graph resets to default

Fix: After adjusting the trends graph, ensure you save your settings if there is an option to do so. This may help retain your custom settings.... ⇲

No option to disable aux input measurement

Fix: Check the app settings to see if there is an option to disable aux input measurement. If not, consider using the app without this feature.... ⇲

No option to select default device for connection

Fix: Manually select your preferred device each time you open the app. Familiarize yourself with the connection process to speed it up. OR Kee... ⇲

Battery issue

Significant battery drain on phone

Fix: Reduce the frequency of data updates in the app settings if possible. This can help conserve battery life. OR Close other background apps... ⇲

Notifications issue

Disruptive alert handling

Fix: Check the app settings for notification preferences and adjust them to reduce the frequency or type of alerts you receive. OR Turn off no... ⇲

Network issue

Broadcast data feature inconsistent

Fix: Ensure that your Bluetooth and Wi-Fi connections are stable and functioning properly, as this can affect data broadcasting. OR Try restar... ⇲

UI issue

Sideways scrolling broken

Fix: Check for any updates to the app that may fix scrolling issues. If the problem persists, try reinstalling the app. OR Use touch gestures... ⇲

Bright background at night

Fix: Reduce the screen brightness on your iPhone while using the app at night to minimize glare. OR Use a screen filter app to adjust the colo... ⇲

Slow issue

Slow device connection

Fix: Ensure that your Bluetooth is turned on and that your device is within range of the Victron device. Restart both the app and the device to i... ⇲

Features issue

Daily power consumption feature missing

Fix: Manually track your daily power consumption by noting the readings at the same time each day and calculating the difference. OR Use a spr... ⇲

Bugs issue

Inaccurate state of charge readings

Fix: Calibrate your battery settings within the app if there is an option to do so. This may help improve accuracy. OR Cross-check the reading... ⇲

Trends tab history not saved

Fix: Ensure you are saving your trends settings if there is an option to do so. Regularly check for updates that may address this issue. OR Ke... ⇲