fix problems on Jointly [iphone]

—— Run into issues on Jointly? Get help pending when official support gets back to you!

Jointly: Cannabis & CBD

Info:

company: Jointly Better Inc

: https://jointlybetter.com/

: jointlybetter.com

Chat with our AI-based Jointly Support

🛠️ Common Jointly Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited product database

Fix: Regularly check for app updates, as developers may add new products to the database in newer versions. To do this, go to the App Store, tap... ⇲

Inability to add custom products

Fix: Use the feedback feature within the app to suggest adding custom products. While this may not provide immediate results, it can help develop... ⇲

Slow issue

Slow response for product addition requests

Fix: Be proactive by checking the app regularly for updates on product additions. If you have submitted a request, keep track of it and follow up... ⇲

UI issue

Difficulties in understanding statistics

Fix: Take time to familiarize yourself with the statistics section of the app. Look for any help or tutorial sections within the app that explain... ⇲

Lack of detailed explanations for features

Fix: Explore the app's settings or help section for any available documentation or FAQs that may provide more context on features. OR Look for... ⇲

No option to view past reports

Fix: Keep a manual log of your reports in a separate document or app until the feature is added. This can help you track your usage over time.... ⇲

Features issue

No dose tracker available

Fix: Use a separate app specifically designed for tracking doses, which can complement the Jointly app until a dose tracker feature is implemente... ⇲

No option to log usage without selecting a product

Fix: Keep a separate log (like a note-taking app) for any usage that doesn't involve a product in the app until this feature is added. OR Cons... ⇲

Messages issue

Email function for product requests not working

Fix: Try using a different email client or app to send your product requests. Sometimes, the issue may be with the email service rather than the... ⇲

Availability issue

Inconsistent product availability

Fix: Regularly check local dispensaries or their websites for product availability, as this can change frequently and may not be reflected in the... ⇲

Database issue

Limited local dispensary information

Fix: Research local dispensaries online or through other apps that specialize in cannabis product availability to supplement the information in J... ⇲

Feedback issue

Need for more user reviews

Fix: Encourage friends or fellow users to leave reviews on the app to build a more robust review system. You can also share your own experiences... ⇲

Limited feedback on new recommended products

Fix: Engage with the app community or forums to discuss new products and share feedback with other users, which can help build a more robust feed... ⇲

Backup issue

Lack of data export feature

Fix: Manually copy and paste your data into a document or spreadsheet if you need to keep a record of your usage until an export feature is avail... ⇲

Customization issue

Template for product requests could be improved

Fix: Draft your own template for product requests that includes all necessary information you think should be included, and use it for future req... ⇲

Setup issue