fix problems on Blue Mountain Ecards [iphone]

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—— Run into issues on Blue Mountain Ecards? Get help pending when official support gets back to you!

Blue Mountain Ecards
Info:
company: AGCM, Inc.
: https://www.bluemountain.com/faq
: www.bluemountain.com
Chat with our AI-based Blue Mountain Ecards Support
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Customization issue

No option to enter custom names

Fix: Check if there is an option to personalize the card after selecting it. Some cards may allow you to add names in a separate customization st... ⇲

Inability to change font, size, and color of messages

Fix: Check if there are any formatting options available after you enter your message. Some apps have hidden formatting tools that can be accesse... ⇲

No option for two names on anniversary cards

Fix: Look for cards that are designed for couples or have a generic greeting that can accommodate two names, such as 'To a Wonderful Couple'. O... ⇲

Limited selection of cards for unique names

Fix: Use the search function within the app to look for cards that may not be immediately visible. Enter variations of the unique name or related... ⇲
 
Ads issue

Recipients subjected to unsolicited advertising

Fix: Inform your recipients to check their settings in the app or website. They may have the option to opt-out of promotional emails or notificat... ⇲
 
Payments issue

Difficult to cancel subscription via mobile app

Fix: To cancel your subscription, go to your iPhone's Settings, tap on your name at the top, then tap 'Subscriptions'. Find Blue Mountain Ecards... ⇲

Charged immediately for free trial

Fix: Check your subscription settings in the app or on the website to see if there is an option to manage your trial period. You may be able to c... ⇲
 
Messages issue

Message does not attach to card

Fix: Ensure that you are following the correct steps to attach a message. After selecting a card, look for a text box or option that allows you t... ⇲
 
Compatibility issue

Limited functionality compared to website

Fix: Familiarize yourself with the app's features by exploring all menus and options. Sometimes, features are available but not immediately obvio... ⇲
 
Syncing issue

No history of cards sent

Fix: Check if there is a 'Sent' or 'History' section in the app. Some apps have this feature but may not label it clearly. Look through the menus... ⇲
 
Audio issue

Voice quality of some cards is poor

Fix: Try adjusting the volume settings on your device. Sometimes, the overall device volume can affect the playback quality of audio messages.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
98.2%

Neutral
1.2%

Bad experience
0.6%

~ from our NLP analysis of 51,896 combined software ratings.

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 Private Data Blue Mountain Ecards collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Ecards Subscription: $6.99 Celebrate with artfully designed greetings.
  2. Yearly Ecards Subscription: $29.99 Celebrate with artfully designed greetings.