—— Run into issues on RockItCoin? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To minimize transaction fees, consider using the app during off-peak hours when fees may be lower. Additionally, check if there are any sett... ⇲
Fix: Double-check that the Edge wallet is properly linked to your RockItCoin account. Go to the settings in both apps and ensure that the wallet... ⇲
Fix: If your transaction history has been cleared, check if there is an option in the app settings to restore or view archived transactions. Some... ⇲
Fix: If you are having trouble changing your password, ensure that you are following the correct procedure outlined in the app. This usually invo... ⇲
Fix: If you have unconfirmed transactions, check the network status of Bitcoin. Sometimes, the network can be congested, leading to delays. You c... ⇲
Fix: If you encounter broadcast errors, check your internet connection to ensure it is stable. A weak connection can cause issues with broadcasti... ⇲
Fix: If transactions are failing, verify that you have sufficient funds in your account and that you are entering the correct wallet address. Dou... ⇲
Fix: To address delayed transfers, check the current network congestion for Bitcoin transactions. You can use a blockchain explorer to see the av... ⇲
Fix: To mitigate high fees, consider using the app during times when fees are lower, or look for any settings that allow you to adjust the fee st... ⇲
Fix: If you suspect funds are lost, check the transaction status using a blockchain explorer. Enter your transaction ID to see if it was processe... ⇲
Fix: To reduce the impact of excessive fees, consider making larger transactions less frequently rather than many small transactions, as fees can... ⇲
Fix: To reduce app crashes, ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for... ⇲
Fix: If customer support is hard to reach, check the app for any FAQs or help sections that may provide answers to common issues. Often, these re... ⇲
Fix: If the app goes blank, try force-closing the app and reopening it. On iPhone, swipe up from the bottom of the screen and swipe the app off t... ⇲
Fix: If the app becomes unresponsive, try restarting your iPhone. This can help clear temporary issues that may be affecting app performance. O... ⇲
Fix: To mitigate the risk of theft or scams, always enable two-factor authentication (2FA) in your account settings for added security. This adds... ⇲