fix problems on East Bank Club Member [iphone]

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East Bank Club Member
Info:
company: East Bank Club
: https://eastbankclub.com/contact
: verasoft.com
Chat with our AI-based East Bank Club Member Support
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UI issue

appointments not visible

Fix: 1. Refresh the calendar: Pull down on the calendar screen to refresh it and see if the appointments appear. 2. Check filters: Ensure that n... ⇲

navigation complexity

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand its navigation better. 2. Use the search funct... ⇲

past classes displayed

Fix: 1. Check filters: Ensure that you have not applied any filters that might show past classes. 2. Restart the app: Close and reopen the app t... ⇲

missing room information

Fix: 1. Restart the app: Close and reopen the app to refresh its data. 2. Check for updates: Ensure you are using the latest version of the app,... ⇲
 
Login issue

difficult login

Fix: 1. Check your credentials: Ensure you are entering the correct username and password. 2. Reset your password: If you cannot remember your p... ⇲

login info errors

Fix: 1. Double-check your credentials: Ensure you are entering the correct username and password. 2. Reset your password: Use the 'Forgot Passwo... ⇲

password recovery failures

Fix: 1. Check your email: Ensure you are checking the correct email account for the password recovery link. 2. Wait for a while: Sometimes, the... ⇲
 
Permissions issue

calendar access issues

Fix: 1. Check app permissions: Go to your iPhone settings, find the East Bank Club Member app, and ensure it has permission to access your calend... ⇲
 
Bugs issue

class booking failures

Fix: 1. Check availability: Ensure that the class you are trying to book is not fully booked. 2. Restart the app: Close and reopen the app to re... ⇲

incorrect pricing

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may correct pricing errors. 2. Refresh the app: Close... ⇲

childcare booking issues

Fix: 1. Check availability: Ensure that childcare slots are available for booking. 2. Restart the app: Close and reopen the app to refresh its f... ⇲

East Bank Club Member functionality inconsistencies

Fix: 1. Restart the app: Close and reopen the app to refresh its functionality. 2. Check for updates: Ensure you are using the latest version of... ⇲
 
Loading issue

data not loading

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. 2. Restart the app: Close and reopen the app to refresh it... ⇲

schedule fails to load

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. 2. Restart the app: Close and reopen the app to refresh th... ⇲

infinite loading issues

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. 2. Restart the app: Close and reopen the app to refresh it... ⇲
 
Installation issue

East Bank Club Member requires frequent reinstall

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may resolve stability issues. 2. Clear app cache: Go t... ⇲
 
Network issue

server downtime

Fix: 1. Check server status: Visit the East Bank Club website or social media pages to see if there are any announcements regarding server downti... ⇲
 
Glitches issue

glitchy class registration

Fix: 1. Restart the app: Close and reopen the app to refresh its functionality. 2. Check for updates: Ensure you are using the latest version of... ⇲
 
Slow issue

slow load times

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. 2. Restart the app: Close and reopen the app to refresh it... ⇲
 
Registration issue

inability to create an account

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. 2. Restart the app: Close and reopen the app to refresh it... ⇲
 
Screen issue

white screen errors

Fix: 1. Restart the app: Close and reopen the app to refresh its functionality. 2. Check for updates: Ensure you are using the latest version of... ⇲
 
Search issue

filter functionality broken

Fix: 1. Restart the app: Close and reopen the app to refresh its functionality. 2. Check for updates: Ensure you are using the latest version of... ⇲
 
Settings issue

cancel class restrictions

Fix: 1. Check the cancellation policy: Review the club's cancellation policy to understand the restrictions. 2. Restart the app: Close and reope... ⇲
 
Customization issue

in-app food ordering missing

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may restore missing features. 2. Restart the app: Clos... ⇲
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 what users are saying
Bad experience
78.9%

Good experience
21.1%

Neutral
0.0%

~ from our NLP analysis of 19 combined software ratings.

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 Private Data East Bank Club Member collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content