fix problems on FishTrack [iphone]

—— Run into issues on FishTrack? Get help pending when official support gets back to you!

FishTrack - Charts & Forecasts

Info:

company: Surfline/Wavetrak

: https://support.fishtrack.com/

Chat with our AI-based FishTrack Support

🛠️ Common FishTrack Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Automatic transactions without user authorization

Fix: Check your app settings to see if there is an option to disable automatic transactions. Go to the app's settings menu, look for 'Payments' o... ⇲

Inconsistent forecasts for the same area

Fix: Try refreshing the app or restarting your device to see if that resolves the inconsistency. Close the app completely and reopen it to ensure... ⇲

Support issue

Slow and unresponsive customer support

Fix: Utilize the app's FAQ or help section, which may provide answers to common issues without needing to contact support. Look for a 'Help' or '... ⇲

Account access issues due to password reset problems

Fix: Ensure you are using the correct email address associated with your account when requesting a password reset. Check your spam or junk folder... ⇲

Frequent account info loss requiring re-login

Fix: Ensure that you are not logging out of the app inadvertently. Check your device settings to see if the app is set to clear data or cache fre... ⇲

Video issue

Poor imagery quality

Fix: Check your internet connection. Poor connectivity can affect the quality of images loaded in the app. Switch to a stronger Wi-Fi network or... ⇲

Lack of true color images

Fix: Check if there are any settings in the app that allow you to toggle between different image modes or filters. Look for options related to 'C... ⇲

Limited coverage and poor image quality in certain regions

Fix: If you are in a region with limited coverage, consider using the app in a different area where coverage is better. Check the app's coverage... ⇲

Lack of reliable satellite shots for ocean temperatures

Fix: Explore other apps or websites that specialize in oceanographic data for more reliable satellite imagery. Some dedicated marine apps may off... ⇲

Bugs issue

Temperature readings not accurate for actual locations

Fix: Verify that the app has permission to access your location. Go to Settings > Privacy > Location Services and ensure that the app is set to '... ⇲

Registration issue

Difficulties in account creation due to unclear password requirements

Fix: Try using a combination of uppercase letters, lowercase letters, numbers, and special characters in your password. This is a common requirem... ⇲

Updates issue

Inconsistent updates for chlorophyll and current graphs

Fix: Refresh the app regularly to ensure you are viewing the most current data. Pull down on the screen to refresh the content. OR Check if th... ⇲

Compatibility issue

FishTrack functionality issues on multiple devices

Fix: Ensure that all devices are running the latest version of the app. Check the App Store for any available updates and install them. OR Try... ⇲

Payments issue

Inability to access premium features after payment

Fix: Log out of the app and log back in to refresh your account status. Sometimes, this can help recognize your premium subscription. OR Check... ⇲

Loading issue

Failure to load premium content after payment

Fix: Ensure that your internet connection is stable. A weak connection can prevent premium content from loading properly. Try switching to a diff... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.1%

Bad experience

4.7%

Neutral

4.3%

~ from our NLP analysis of 5,875 combined software ratings.

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Private Data FishTrack collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

FishTrack Premium Monthly: $14.99 Go Premium
FishTrack Premium Annual: $95.99 Go Premium
FishTrack.com & App: $14.99 This monthly premium subscription provides the user with premium access to FishTrack.com and the app.
FishTrack.com & App: $79.99 This annual premium subscription provides the user with premium access to FishTrack.com and the app.