fix problems on Fitness Connection [iphone]

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—— Run into issues on Fitness Connection? Get help pending when official support gets back to you!

Fitness Connection
Info:
company: Titan Fitness LLC
: https://egym.com/us/contact/support
: fitnessconnection.netpulse.com
Chat with our AI-based Fitness Connection Support
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Bugs issue

Check-in does not always record

Fix: Ensure that you have a stable internet connection when checking in. If the connection is weak, the check-in may not register properly. OR... ⇲

Error message when trying to scan in

Fix: Ensure that your device's camera is functioning properly and that you are holding the barcode or QR code steady and in good lighting when sc... ⇲
 
Compatibility issue

No option to use Apple Watch for check-in

Fix: Check if the app has been updated to the latest version, as new features may be added in updates. If not, consider using your iPhone for che... ⇲
 
UI issue

Inability to view check-in history

Fix: Navigate to the profile or account section of the app to see if there is an option for check-in history. If not, check the website for this... ⇲

No barcode available for Apple Wallet

Fix: Check if the app has an option to generate a digital membership card or barcode. This may be found in the account or membership section. O... ⇲
 
Login issue

Fitness Connection login issues with invalid credentials

Fix: Double-check that you are entering your email and password correctly, paying attention to case sensitivity and any special characters. OR... ⇲
 
Support issue

No way to contact developer for support

Fix: Look for a help or support section within the app that may provide FAQs or troubleshooting tips. OR Check the app's official website for... ⇲
 
Notifications issue

Notifications limited to home gym only

Fix: Check the app settings to see if there are options to enable notifications for other locations or events. Adjust these settings as needed.... ⇲
 
Customization issue

Inconvenient to change home location in app

Fix: Navigate to the settings or profile section of the app to find the option to change your home gym location. Follow the prompts to update it.... ⇲
 
Payments issue

Fitness Connection does not allow payment method changes

Fix: Check the billing or payment section of the app to see if there is an option to update your payment method. Follow the prompts to make chang... ⇲
 
Features issue

Fitness Connection lacks interactive features

Fix: Explore the app thoroughly to see if there are any hidden features or settings that can enhance interactivity, such as community forums or c... ⇲
 
Freezing issue

Fitness Connection freezes or crashes

Fix: Close the app completely and restart it. If the issue continues, restart your iPhone to clear any temporary glitches. OR Check for update... ⇲
 
Content issue

Limited class offerings in app

Fix: Check the app regularly for updates, as class offerings may change frequently. You can also check the website for a more comprehensive list... ⇲
 
Settings issue

No option to cancel or upgrade membership in app

Fix: Look for a membership or account management section in the app where you might find options to manage your membership status. OR If these... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
78.3%

Bad experience
16.6%

Neutral
5.1%

~ from our NLP analysis of 649 combined software ratings.

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 Private Data Fitness Connection collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Browsing History
    • Diagnostics