—— Run into issues on AARP Now? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try using the app in compatibility mode. Go to Settings > Display & Brightness > View (Display Zoom) and select 'Standard'. This may help th... ⇲
Fix: Manually save your passwords in the Notes app or a password manager until the Keychain functionality is added. This way, you can keep track... ⇲
Fix: Try uninstalling and reinstalling the app. This can often resolve display issues. To do this, press and hold the app icon until it jiggles,... ⇲
Fix: Adjust your screen resolution by going to Settings > Display & Brightness and changing the display settings to see if it helps with the butt... ⇲
Fix: Use the 'Open in Browser' feature if available in the app to switch seamlessly between the app and your browser. OR Bookmark important pa... ⇲
Fix: Try restarting the app or your device to resolve any temporary glitches affecting text input. OR Check your keyboard settings under Setti... ⇲
Fix: Take notes on the steps that are causing issues and look for any shortcuts or tips in the app's help section or online forums. OR Conside... ⇲
Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find AARP Now, and select 'Offload App'. This will free up space and... ⇲
Fix: Close other apps running in the background to free up memory. Double-tap the Home button (or swipe up from the bottom on iPhone X and later)... ⇲
Fix: Ensure that you are not clearing your app data or cookies. Check your settings under Settings > Safari > Clear History and Website Data and... ⇲
Fix: Try accessing your account settings through a web browser instead of the app. Log in to your account on the AARP website to manage your acco... ⇲
Fix: Check your internet connection and switch to a stronger Wi-Fi network if possible. A weak connection can cause video playback issues. OR... ⇲
Fix: Take note of the incorrect answers and report them through the app's feedback option or website, if available, to help improve the content.... ⇲
Fix: Uninstall and reinstall the app to reset its functionality. This can often resolve inconsistencies. OR Check for updates regularly and en... ⇲
Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check if you need to free up space. OR Tr... ⇲
Fix: Disable any content blockers temporarily to see if that resolves the issue. Go to Settings > Safari > Content Blockers and toggle them off.... ⇲
Fix: Check if your device's orientation lock is enabled. Swipe down from the top-right corner (or up from the bottom on older devices) to access... ⇲
Fix: Adjust the text size for your entire device by going to Settings > Display & Brightness > Text Size and moving the slider to increase the fo... ⇲
Fix: Copy the article link and manually share it through your preferred messaging or social media app. OR Take a screenshot of the article and... ⇲
Fix: Complete your profile as prompted to reduce the frequency of these notifications. Go to your account settings and fill in the necessary info... ⇲
Fix: Look for an 'Edit' option in the inbox that allows you to select and delete messages. If not available, consider archiving messages instead.... ⇲
Fix: Check if there is a specific section in the app for publications. If not, try accessing them through the AARP website directly. OR If you... ⇲
Fix: Before navigating away from the app, make sure to save articles to your favorites or bookmarks within the app if that feature is available.... ⇲