—— Run into issues on Kinetic Credit Union (AL-GA)? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are using the latest version of the Kinetic Credit Union app. Go to the App Store, search for the app, and check if an updat... ⇲
Fix: Try using the app's chat feature if available, as it may provide quicker responses than calling customer service. Look for a 'Help' or 'Supp... ⇲
Fix: When calling customer service, listen carefully to the options provided. Often, pressing '0' or saying 'representative' can bypass the autom... ⇲
Fix: Keep a record of your interactions with customer service, including dates, times, and the names of representatives. This can help you refere... ⇲
Fix: Consider exploring other savings options within the app, such as high-yield savings accounts or promotional offers that may provide better r... ⇲
Fix: Log out of the app and then log back in to refresh your session. This can often resolve temporary glitches. OR Clear the app's cache by g... ⇲
Fix: Adjust the VoiceOver settings on your iPhone. Go to Settings > Accessibility > VoiceOver and customize the rotor settings to include 'Naviga... ⇲
Fix: Verify that your account is eligible for mobile check deposits. This information can usually be found in the app's FAQ or help section. OR... ⇲
Fix: Customize the app's settings if available, such as changing themes or display options to make it more visually appealing to you. OR Provi... ⇲
Fix: Ensure that you are following the app's guidelines for check deposits, such as taking clear photos of the front and back of the check in goo... ⇲