fix problems on Verified Investing [iphone]

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—— Run into issues on Verified Investing? Get help pending when official support gets back to you!

Verified Investing
Info:
company: Verified Investing LLC
: https://help.circle.so/c/getting-started
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Messages issue

Send button in app does not work

Fix: Check if there are any required fields that need to be filled out before the Send button becomes active. Make sure all necessary information... ⇲
 
Screen issue

Screen orientation switches unexpectedly

Fix: Lock the screen orientation to prevent it from changing. Swipe down from the top right corner to access the Control Center and tap the orien... ⇲
 
Notifications issue

Real-time notifications do not work

Fix: Ensure that the app has permission to send real-time notifications. Go to 'Settings' > 'Privacy' > 'Location Services' and make sure that th... ⇲

No alerts from the app

Fix: Verify that alerts are enabled in the app settings. Open the app, go to 'Settings' or 'Preferences', and check if there is an option to enab... ⇲
 
Support issue

Customer service/message center does not function

Fix: Try accessing the customer service or message center from a different part of the app or through the app's settings. Sometimes, the feature... ⇲
 
UI issue

New app is poorly designed

Fix: Familiarize yourself with the app's layout and features. Sometimes, a new design can take time to get used to. Explore all menus and setting... ⇲

Open/closed positions tab is just a screenshot

Fix: Try refreshing the tab by pulling down on the screen to see if it updates the information. Sometimes, the app may need a manual refresh to d... ⇲
 
Video issue

Afternoon session videos will not turn on

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the video... ⇲
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 what users are saying
Good experience
93.2%

Bad experience
5.0%

Neutral
1.8%

~ from our NLP analysis of 340 combined software ratings.

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 Private Data Verified Investing collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics