fix problems on Stream Vision 2 [iphone]

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—— Run into issues on Stream Vision 2? Get help pending when official support gets back to you!

Stream Vision 2
Info:
company: Yukon Advanced Optics Worldwide
: http://yukonopticsglobal.com/support/form/
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Network issue
app fails to connect to device

Fix: Ensure that Bluetooth is enabled on your iPhone and that the device you are trying to connect to is powered on and in pairing mode. Go to Se... ⇲
cellular data interference with connection

Fix: Check your cellular data settings by going to Settings > Cellular and ensure that Stream Vision 2 is allowed to use cellular data. If it is... ⇲
error messages about network connection

Fix: Restart your iPhone to refresh the network settings. This can often resolve temporary connectivity issues that lead to error messages. OR... ⇲
 
Freezing issue
streaming lag and freezes

Fix: Check your internet connection speed. You can use a speed test app to ensure you have sufficient bandwidth for streaming. If the speed is lo... ⇲
 
Crashes issue
app crashes upon connecting

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. An out... ⇲
app closes unexpectedly

Fix: Force close the app by swiping up from the bottom of the screen (or double-tapping the home button) and swiping away the Stream Vision 2 app... ⇲
 
Updates issue
inability to update firmware

Fix: Ensure that your device is fully charged and connected to a stable Wi-Fi network before attempting to update the firmware. Sometimes, low ba... ⇲
 
Settings issue
location services not functioning

Fix: Go to Settings > Privacy > Location Services and ensure that Location Services are enabled for Stream Vision 2. You can also set it to 'Whil... ⇲
 
Syncing issue
inconsistent profile saving

Fix: Ensure that you are saving your profile settings correctly by following the app's prompts. Sometimes, failing to confirm changes can lead to... ⇲
 
Compatibility issue
compatibility issues with new iOS

Fix: Check the app's compatibility with your current iOS version in the App Store. If the app is not compatible, you may need to wait for an upda... ⇲
 
Downloads issue
difficulty downloading media

Fix: Ensure you have enough storage space on your iPhone. Go to Settings > General > iPhone Storage to check available space. If storage is low,... ⇲
 
Installation issue
app requires frequent reinstallation

Fix: Check for any updates for both the app and your iPhone's operating system. Keeping both updated can help prevent issues that lead to the nee... ⇲
 
Support issue
poor customer support for troubleshooting

Fix: Utilize online forums and communities related to Stream Vision 2. Many users share solutions to common problems that can be helpful. OR L... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.3%

Bad experience
5.6%

Neutral
2.2%

~ from our NLP analysis of 827 combined software ratings.

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 Private Data Stream Vision 2 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics