fix problems on Meowtel [iphone]

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—— Run into issues on Meowtel? Get help pending when official support gets back to you!

Meowtel: In-Home Cat Sitting
Info:
company: Meowtel Inc.
: https://meowtel.com
Chat with our AI-based Meowtel Support
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Crashes issue

Meowtel crashes frequently

Fix: 1. Update the app to the latest version. Open the App Store, go to Updates, and install any available updates for Meowtel. 2. Restart your i... ⇲
 
Bugs issue

Difficulties with the reservation system

Fix: 1. Ensure you are following the correct steps for making a reservation. Review the app's help section or FAQs for guidance. 2. Try logging o... ⇲

Bugs within the app

Fix: 1. Keep the app updated to the latest version, as updates often fix bugs. 2. Clear the app's cache if possible, as mentioned earlier, to rem... ⇲
 
Payments issue

High percentage taken from sitters

Fix: 1. Review the terms and conditions regarding fees and percentages taken from sitters. Understanding the fee structure can help you plan acco... ⇲

Refund process is problematic

Fix: 1. Review the refund policy in the app to ensure you are following the correct procedure. 2. Keep all communication regarding the refund doc... ⇲
 
UI issue

Inconsistent visibility of sitters on the map

Fix: 1. Ensure location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure Meowtel is set to 'While Usi... ⇲
 
Onboarding issue

Poor onboarding experience for sitters

Fix: 1. Review the onboarding materials provided in the app. Take notes on any unclear steps and seek clarification from the app's help section.... ⇲
 
Availability issue

Limited number of sitters in some areas

Fix: 1. Expand your search radius in the app settings to see if more sitters appear. 2. Consider reaching out to local pet care communities to en... ⇲
 
Policy issue

Three strike policy with no recovery options

Fix: 1. Familiarize yourself with the policy details to avoid strikes. 2. Maintain clear communication with clients to ensure expectations are me... ⇲
 
Glitches issue

Glitches after major updates

Fix: 1. Restart the app after an update to clear any temporary glitches. 2. Check for any additional updates that may have been released to fix p... ⇲
 
Screening issue

Inefficient screening process for sitters

Fix: 1. Review the screening criteria and ensure you meet all requirements before applying. 2. Provide thorough and honest information during the... ⇲
 
Messages issue

Communication delays between sitters and clients

Fix: 1. Ensure notifications are enabled for the app. Go to Settings > Notifications > Meowtel and toggle on notifications. 2. Encourage sitters... ⇲
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 what users are saying
Good experience
96.3%

Bad experience
3.0%

Neutral
0.7%

~ from our NLP analysis of 2,838 combined software ratings.

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 Private Data Meowtel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics