—— Run into issues on Tracker, Reminder? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the CareClinic app completely by swiping it away from the app switcher. Reopen the app and try logging symptoms ag... ⇲
Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Check for App Update... ⇲
Fix: 1. Explore Free Features: Familiarize yourself with the free features available in the app. Check the app's help section or user guide to ma... ⇲
Fix: 1. Manage Subscriptions: Go to Settings > [Your Name] > Subscriptions, find CareClinic, and follow the prompts to cancel your subscription.... ⇲
Fix: 1. Prioritize Symptoms: Focus on tracking the most critical symptoms that are available for free. 2. Use Alternative Apps: Research other h... ⇲
Fix: 1. Review Terms: Go to the app's settings or website to find the terms and conditions. Read through them carefully to understand your subscr... ⇲
Fix: 1. Read Trial Terms: Before starting a trial, read the terms carefully to understand the duration and any potential fees. 2. Set a Reminder... ⇲
Fix: 1. Disable Notifications: Go to Settings > Notifications > CareClinic and turn off notifications to stop prompts. 2. Provide Feedback: If y... ⇲
Fix: 1. Ignore Prompts: Simply dismiss any upselling prompts without engaging with them. 2. Provide Feedback: If the app allows, provide feedbac... ⇲
Fix: 1. Disable Notifications: Go to Settings > Notifications > CareClinic and turn off notifications to stop upgrade reminders. 2. Use the App... ⇲
Fix: 1. Create a Temporary Account: If you are hesitant, create a temporary account using a secondary email. This allows you to explore the app w... ⇲
Fix: 1. Manual Save: After logging symptoms, ensure you manually save your entries if the app allows it. Look for a 'Save' button or similar opti... ⇲
Fix: 1. Check Sync Settings: Ensure that sync is enabled in the app settings on all devices. 2. Update All Devices: Make sure the app is updated... ⇲
Fix: 1. Familiarize with the Interface: Spend some time exploring the app's interface. Check for a tutorial or help section that can guide you th... ⇲
Fix: 1. Use Help Resources: Check the app for FAQs or help sections that may address your issues without needing to contact support. 2. Communit... ⇲
Fix: 1. Use External Tools: Consider using additional health tracking tools or apps that offer better analytical features and integrate them with... ⇲
Fix: 1. Regular Backups: Regularly export your data if the app allows it, to prevent loss. 2. Check Time Settings: Ensure your device's date and... ⇲
Fix: 1. Keep a Separate Log: Maintain a separate log (e.g., in a notes app) for entries you may need to edit frequently. 2. Use Alternative Apps... ⇲
Fix: 1. Check for Integration Options: Look in the app settings for any available integrations with other health apps. 2. Use Manual Entry: If i... ⇲