fix problems on Metaspace [iphone]

—— Run into issues on Metaspace? Get help pending when official support gets back to you!

Metaspace - 3D Sketchbook

Info:

company: Rafal Kopiec

: https://metaspace.rocks/support

: metaspace.rocks

Chat with our AI-based Metaspace Support

🛠️ Common Metaspace Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult to align different planes

Fix: To align different planes more easily, try using the grid feature if available. Enable the grid in the settings or drawing options, which ca... ⇲

Limited drawing tools

Fix: Explore the settings or options menu to see if there are any additional drawing tools that can be enabled. Sometimes, tools are hidden in su... ⇲

Payments issue

Paywall for basic functions

Fix: Check if there are any free trials or promotional offers that allow you to access the premium features temporarily. This can help you determ... ⇲

High cost to edit closed drawings

Fix: To avoid high costs, try to plan your drawings carefully before closing them. Make sure you are satisfied with your design before finalizing... ⇲

UI issue

Cursor offset issues

Fix: Calibrate your cursor settings in the app. Look for options related to cursor sensitivity or offset adjustments in the settings menu. Adjust... ⇲

Rotation issues

Fix: Check the rotation settings in the app. There may be options to lock or unlock rotation, which can affect how you manipulate your drawings.... ⇲

Clipping problems

Fix: Adjust the clipping settings in the app if available. Look for options related to clipping planes or visibility settings that can help you m... ⇲

Incorrect line placement

Fix: Use the undo feature immediately after placing a line incorrectly to revert the action. This can help you quickly correct mistakes without l... ⇲

Camera issue

Frustrating camera controls

Fix: Familiarize yourself with the camera controls by reviewing the app's tutorial or help section. Understanding how to manipulate the camera ca... ⇲

Loading issue

Canvas won't open

Fix: Ensure that your device has enough storage space available. If your device is low on storage, it may prevent the canvas from opening. Clear... ⇲

Bugs issue

New button doesn't work

Fix: Check if the app requires any updates. Sometimes, bugs are fixed in newer versions, so ensure you are using the latest version of the app.... ⇲

Crashes issue

Metaspace fails to function

Fix: Ensure that your device's operating system is compatible with the app. Check for any updates to your iOS version and install them if necessa... ⇲