—— Run into issues on HearFind? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iPhone's location services are enabled. Go to Settings > Privacy > Location Services and make sure it's turned on for HearF... ⇲
Fix: Check that your hearing aids are powered on and within Bluetooth range. Ensure that Bluetooth is enabled on your iPhone by going to Settings... ⇲
Fix: Move closer to your hearing aids to ensure a strong Bluetooth connection. Obstacles like walls or other electronic devices can interfere wit... ⇲
Fix: Ensure that your hearing aids are fully charged and functioning properly, as low battery can affect their range. OR Try using the app in... ⇲
Fix: Look for a help or FAQ section within the app itself. Many apps include a help section that can provide guidance on how to use the features... ⇲
Fix: Utilize online forums or community groups where other users may share solutions or experiences. This can often provide quicker answers than... ⇲
Fix: Check the compatibility list on the HearFind website or within the app to ensure your hearing aids are supported. If they are not, consider... ⇲
Fix: Try restarting the app. Close it completely and reopen it to see if the list populates correctly. OR Check your internet connection. A we... ⇲
Fix: Check the app settings to see if there is an option to disable review prompts. This can often be found under notifications or preferences.... ⇲
Fix: Evaluate the features you are using and consider if there are any that you can do without. This may help you justify the cost or decide if y... ⇲
Fix: Review the app store listing for any mention of refund policies or terms of service that may provide insight into their policies. OR If y... ⇲
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. OR Clear t... ⇲
Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom) and swipe the app off the screen, then reopen i... ⇲