fix problems on ICareFone [iphone]

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—— Run into issues on ICareFone? Get help pending when official support gets back to you!

iCareFone:Phone Transfer&Clean
Info:
company: Tenorshare(Hongkong)Limited
: https://www.tenorshare.com
: www.tenorshare.com
Chat with our AI-based iCareFone Support
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Compatibility issue

Fails to transfer videos from PC to iPhone

Fix: Ensure that the video format is compatible with iPhone. Convert videos to a compatible format (like MP4) using a video converter tool before... ⇲

Cannot transfer to USB from iPhone

Fix: To transfer files to a USB drive, first, ensure that the USB drive is formatted correctly (FAT32 or exFAT). Use the Files app on your iPhone... ⇲

Limited functionality without PC version

Fix: To maximize functionality, ensure that you are using the latest version of both the iCareFone app on your iPhone and the PC version. Check f... ⇲
 
UI issue

iCareFone menu lacks import option from PC to iOS

Fix: Check for any updates to iCareFone that may add this feature. Go to the app's settings and look for an 'Update' option. If available, instal... ⇲

iCareFone interface is in Chinese

Fix: Change the language settings in the app if available. Look for a settings or preferences menu within the app and see if there is an option t... ⇲
 
Installation issue

Requires installation on both PC and iOS

Fix: This is a standard requirement for many transfer applications. To streamline the process, ensure both installations are up to date. Check fo... ⇲
 
Network issue

VPN feature causes issues with Apple Mail

Fix: Disable the VPN while using Apple Mail. You can do this by going to Settings > VPN and toggling it off. This should resolve any connectivity... ⇲
 
Ads issue

Ads still appear in games

Fix: To reduce ads in games, consider purchasing ad-free versions of the games if available. Many games offer a one-time purchase option to remov... ⇲
 
Permissions issue

Requires access to photos for ad blocking

Fix: If you are uncomfortable granting photo access, consider using a different adblocker that does not require such permissions. Research and ch... ⇲
 
Bugs issue

Does not delete photos after transfer

Fix: After transferring photos, you can manually delete them from your iPhone. Open the Photos app, select the photos you want to delete, and tap... ⇲

Cleaning feature may not work as expected

Fix: Ensure that you are using the cleaning feature correctly. Follow the instructions provided in the app carefully, and check if there are any... ⇲
 
Crashes issue

iCareFone crashes or locks up devices

Fix: If the app crashes, try restarting your iPhone and your PC. This can often resolve temporary glitches. Also, ensure that both devices have s... ⇲
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 what users are saying
Good experience
58.0%

Bad experience
35.6%

Neutral
6.4%

~ from our NLP analysis of 424 combined software ratings.

 Switch to these Alternatives:
Transfer my data - MobileTrans
iTransor
Clone Phone - Smart Switch
Arc - Seamless File Transfer
Smart Transfer App
MobieSync
FoneTool
iMyFone - Transfer Photos
AnyShare – Rapid File Transfer
Toolbox by Paperclip

 Private Data iCareFone collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. Weekly subscription package: $5.99 Remove feature restrictions
  2. Weekly subscription package: $3.99 Remove feature restrictions
  3. Premium Access Monthly: $3.99 File Manager/Photos Filter Monthly Package
  4. Premium Access Yearly: $25.99 File Manager/Photos Filter
  5. Premium Access Yearly: $19.99 File Manager/Photos Filter
  6. Premium Access Yearly: $13.99 File Manager/Photos Filter