fix problems on FebBox [iphone]

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—— Run into issues on FebBox? Get help pending when official support gets back to you!

FebBox:No Ads,1TB base storage
Info:
company: TOPSPEED NETWORK LIMITED
: https://www.febbox.com
: www.febbox.com
Chat with our AI-based FebBox Support
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Search issue

difficulty finding movies and shows

Fix: 1. Use the search function within the app. Tap on the search icon and enter the title of the movie or show you are looking for. 2. Browse th... ⇲
 
UI issue

unable to select multiple photos and videos

Fix: 1. Check if the app has a multi-select feature. Look for a 'Select' button or icon that allows you to choose multiple items. 2. If the featu... ⇲
 
Downloads issue

trouble downloading files

Fix: 1. Ensure you have a stable internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa. 2. Check if there are an... ⇲

inability to download movies

Fix: 1. Check if the movie is available for download. Not all content may be downloadable due to licensing restrictions. 2. Ensure you have enoug... ⇲

error message during downloads

Fix: 1. Check your internet connection. Ensure you have a stable connection before attempting to download again. 2. Clear the app's cache if poss... ⇲

timeout errors during downloads

Fix: 1. Check your internet connection. Ensure you have a stable connection before attempting to download again. 2. Restart your router to refres... ⇲

unable to download in background

Fix: 1. Check the app settings to see if there is an option to allow background downloads. 2. Ensure that your device settings allow background a... ⇲
 
Login issue

login issues with Apple ID

Fix: 1. Ensure that your Apple ID and password are correct. Try logging into your Apple ID on the Apple website to verify. 2. Check if there are... ⇲

server errors during login

Fix: 1. Check if the FebBox service is down by visiting their official website or social media pages for any announcements. 2. Ensure your intern... ⇲
 
Crashes issue

crashes

Fix: 1. Update the app to the latest version. Go to the App Store, tap on your profile icon, and check for updates. 2. Restart your device. This... ⇲
 
Network issue

issues with local network access

Fix: 1. Ensure that your device is connected to the local network. Go to Settings > Wi-Fi and check your connection. 2. Restart your router to re... ⇲
 
Compatibility issue

inconsistent performance on iPad

Fix: 1. Ensure that your iPad is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Close any background apps that... ⇲
 
Video issue

lack of video quality options

Fix: 1. Check the app settings for video quality options. Look for a settings icon or menu within the app. 2. If no options are available, consid... ⇲
 
Bugs issue

poor document quality

Fix: 1. Ensure that the documents are uploaded in a high-quality format. If possible, re-upload them in a better format. 2. Check the app setting... ⇲
 
Syncing issue

shows deleted after reinstalling

Fix: 1. Ensure that you are logged into the same account after reinstalling the app. Your content may be tied to your account. 2. Check if there... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
58.0%

Bad experience
28.0%

Neutral
14.0%

~ from our NLP analysis of 50 combined software ratings.

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 Private Data FebBox collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Premium · Monthly: $3.99 Premium of FebBox monthly
  2. Premium · Yearly: $26.49 Premium of FebBox yearly
  3. Premium-Family · Monthly: $5.99 Family Premium of FebBox monthly
  4. Premium-Family · Yearly: $35.99 Premium-Family of FebBox yearly
  5. 0.7 Febcoin: $0.99 0.7 febcoin
  6. 3.5 Febcoins: $4.99 3.5 febcoins
  7. 1.4 Febcoins: $1.99 1.4 febcoins
  8. 7.0 Febcoins: $9.99 7.0 febcoins
  9. 13.3 Febcoins: $18.99 13.3 febcoins
  10. 28.0 Febcoins: $39.99 28.0 febcoins