fix problems on My Gartner [iphone]

​

—— Run into issues on My Gartner ? Get help pending when official support gets back to you!

My Gartner Mobile
Info:
company: Gartner, Inc.
: https://www.gartner.com/technology/contact/tech-support.jsp
: www.gartner.com
Chat with our AI-based My Gartner Support
   Hello! How can I assist you?  

characters left:
 
Screen issue

White screen when trying to read articles

Fix: 1. Check Internet Connection: Ensure that your device is connected to the internet. Try switching between Wi-Fi and cellular data to see if... ⇲
 
Customization issue

Font size is too small

Fix: 1. Adjust Font Size in Settings: Go to Settings > Display & Brightness > Text Size and adjust the slider to increase the font size. This may... ⇲
 
Login issue

Cannot log in after update

Fix: 1. Reset Password: If you are unable to log in, try resetting your password. Go to the login screen and select 'Forgot Password?' to receive... ⇲
 
Compatibility issue

Fails to work on iOS 11.2.2

Fix: 1. Update iOS: If possible, update your iPhone to a newer version of iOS. Go to Settings > General > Software Update and install any availab... ⇲
 
Bugs issue

Dialogue box creates a do loop

Fix: 1. Force Close the App: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe the My Gartner Mobile app off th... ⇲
 
Downloads issue

Lack of previously recorded webinars

Fix: 1. Check App Settings: Open the app and navigate to the settings or preferences section to see if there is an option to enable or display pr... ⇲

Multiple documents for ignition guides

Fix: 1. Organize Documents: If you have multiple documents, create a folder within the app (if supported) to organize them by topic or category f... ⇲
 
Search issue

Limited search options

Fix: 1. Use Specific Keywords: When searching, try using more specific keywords or phrases related to the content you are looking for. This can h... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
99.1%

Bad experience
0.7%

Neutral
0.2%

~ from our NLP analysis of 3,692 combined software ratings.

 Switch to these Alternatives:
McKinsey Insights
MyEvanta
Harvard Business Review
AWS Events
Worldcue® Mobile
Gartner Peer Community
Salesforce Events
Microsoft Loop
Oracle Events
Gong.io

 Private Data My Gartner collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Diagnostics