—— Run into issues on Voice Training? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are logged into the app with the same account you used to make the payment. Sometimes, logging out and logging back in can r... ⇲
Fix: Force close the app and restart it. To do this, double-click the Home button (or swipe up from the bottom of the screen on iPhone X and late... ⇲
Fix: Check if the app has any settings related to sound or piano playback. Sometimes, there may be a toggle that needs to be enabled for continuo... ⇲
Fix: Check your microphone settings. Ensure that the app has permission to access your microphone. Go to your device settings, find the Voice Tra... ⇲
Fix: Check your device's sound settings to ensure that the volume is turned up and that the device is not muted. Use the volume buttons on the si... ⇲
Fix: Try resetting the app settings to default. This can often resolve glitches. Look for a reset option in the app settings menu and follow the... ⇲
Fix: Reduce the graphics settings in the app if such an option exists. Some apps allow you to lower the graphics quality to improve performance.... ⇲
Fix: Ensure that you are using the latest version of the app, as updates may include improvements to feedback features. Check the App Store for a... ⇲
Fix: Clear the app's cache or data if possible. This can help resolve issues with new features. If there is no option to clear cache, uninstall a... ⇲
Fix: Check for updates to the app and your iOS version. Keeping both updated can resolve compatibility issues that may cause crashes. Go to the A... ⇲
Fix: Check for available updates for both the app and your iPad's operating system. Go to the App Store for app updates and Settings > General >... ⇲
Fix: Test the microphone with other apps to ensure it is functioning properly. Use the Voice Memos app to record your voice and play it back. If... ⇲
Fix: Make sure your device has enough storage space. Low storage can cause apps to freeze. Go to Settings > General > iPhone Storage to check ava... ⇲
Fix: Ensure you are singing in a quiet environment to minimize background noise, which can affect note detection. Find a quiet space and test the... ⇲
Fix: Look for an option within the app to disable ads, especially if you have already paid for a premium version. Check the app settings for any... ⇲