fix problems on Heeyo [iphone]

—— Run into issues on Heeyo? Get help pending when official support gets back to you!

Heeyo: AI friends for kids

Info:

company: Hee Labs, Inc.

: https://www.heeyo.ai/

: www.heeyo.ai

Chat with our AI-based Heeyo Support

🛠️ Common Heeyo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Heeyo is buggy

Fix: 1. Restart the App: Close the Heeyo app completely and restart it. This can often resolve minor bugs. 2. Update the App: Check the App Store... ⇲

limited character depth

Fix: 1. Explore Different Topics: Encourage your child to ask about a variety of subjects to see if the AI can provide deeper responses. 2. Use O... ⇲

Ads issue

aggressive push for paid content

Fix: 1. Set Boundaries: Discuss with your child the importance of not clicking on ads or prompts for paid content. 2. Use Parental Controls: Enab... ⇲

Gameplay issue

focus on factual knowledge only

Fix: 1. Supplement with Other Resources: Use other educational tools or apps that encourage creativity and imagination alongside Heeyo. 2. Encour... ⇲

repetitive questioning

Fix: 1. Change the Interaction Style: Encourage your child to vary their questions and topics to see if the AI responds differently. 2. Use Diffe... ⇲

lack of flexibility in conversations

Fix: 1. Encourage Diverse Questions: Teach your child to ask a variety of questions to explore different conversation paths. 2. Use Contextual Pr... ⇲

Slow issue

slow response times

Fix: 1. Check Internet Connection: Ensure that your iPhone has a stable internet connection, as slow responses can be due to connectivity issues.... ⇲

Audio issue

sound recognition issues

Fix: 1. Check Microphone Settings: Go to your iPhone settings, find Heeyo, and ensure that microphone access is enabled. 2. Test Microphone: Use... ⇲

robotic AI voices

Fix: 1. Adjust Voice Settings: Check if the app has settings to change the voice or tone of the AI. Some apps allow users to select different voi... ⇲

Freezing issue

Heeyo freezes

Fix: 1. Force Close the App: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on Heeyo to close it. Then re... ⇲