fix problems on SupplyHouse.com [iphone]

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—— Run into issues on SupplyHouse.com? Get help pending when official support gets back to you!

SupplyHouse.com
Info:
company: SupplyHouse LLC
: https://www.supplyhouse.com/sh/control/customerService
: www.supplyhouse.com
Chat with our AI-based SupplyHouse.com Support
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Login issue

Auto sign-in does not bring up keychain

Fix: Ensure that your iPhone's Keychain feature is enabled. Go to Settings > [Your Name] > iCloud > Keychain and toggle it on. This may help the... ⇲

Cannot log in with thumbprint or Face ID

Fix: Ensure that Face ID or Touch ID is enabled for the app. Go to Settings > [Your Name] > Passwords & Security > Face ID & Passcode or Touch ID... ⇲

SupplyHouse.com sometimes requires sign-in and password retrieval

Fix: Ensure that you are using the 'Remember Me' option when signing in, if available. This can help reduce the frequency of sign-in prompts. O... ⇲
 
Bugs issue

Cart doubles quantities when signing in and out

Fix: After signing in, check your cart for duplicate items and manually adjust the quantities before proceeding to checkout. This can help preven... ⇲
 
Search issue

Weak search engine requires exact item description

Fix: Try using broader search terms or synonyms for the items you are looking for. This can help yield better results if the search engine is not... ⇲

Search results go blank while scrolling

Fix: If you encounter blank search results, try refreshing the app by closing it completely and reopening it. This can help reload the search res... ⇲

No search history available

Fix: Keep a manual log of your searches in a note-taking app or document. This can help you track what you've searched for previously. OR If t... ⇲
 
UI issue

Favorites tab is missing

Fix: Check if the app has a 'Saved Items' or 'Wishlist' feature instead of a dedicated favorites tab. This may serve a similar purpose. OR If... ⇲
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 what users are saying
Good experience
96.2%

Bad experience
1.9%

Neutral
1.9%

~ from our NLP analysis of 370 combined software ratings.

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 Private Data SupplyHouse.com collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Usage Data
    • Diagnostics