fix problems on Consumers Credit Union [iphone]

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—— Run into issues on Consumers Credit Union? Get help pending when official support gets back to you!

Consumers Credit Union - MI
Info:
company: CONSUMER'S CREDIT UNION
: http://www.consumerscu.org
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Slow issue

Consumers Credit Union lags during startup

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve performance issues. Hold down the power button and slide to power off. Turn... ⇲
 
Compatibility issue

Cannot modify scheduled payments on older devices

Fix: 1. Use the web version: If the app does not allow modifications, log into your account via a web browser on your device and manage your sche... ⇲
 
Customization issue

Widget feature removed

Fix: 1. Check for updates: Sometimes features are reintroduced in later updates. Ensure your app is updated to the latest version. OR 2. Use s... ⇲

Cannot edit transaction memos

Fix: 1. Use the web version: Log into your account via a web browser where you may have more options to edit transaction details. OR 2. Contac... ⇲

No option to organize account order

Fix: 1. Use the web version: Log into your account via a web browser where you may have more options to organize your accounts. OR 2. Provide... ⇲
 
UI issue

Difficult to view account balances during transfers

Fix: 1. Use split-screen multitasking: If you have an iPhone with a larger screen, you can use split-screen to view your account balances in anot... ⇲

Confusing layout for bill payments

Fix: 1. Familiarize yourself with the layout: Spend some time navigating the bill payment section to understand where everything is located. You... ⇲
 
Features issue

Inability to deposit checks

Fix: 1. Check camera permissions: Go to Settings > Privacy > Camera and ensure the Consumers Credit Union app has permission to access your camer... ⇲

Lack of tracking for debit transactions

Fix: 1. Use transaction history: Regularly check your transaction history in the app to keep track of your debit transactions. OR 2. Export tr... ⇲
 
Bugs issue

Auto fills in '$0.000' for amounts

Fix: 1. Manually enter amounts: If the app auto-fills incorrectly, try manually entering the amount each time you make a transaction. OR 2. Cl... ⇲
 
Privacy issue

No visibility of entire account number

Fix: 1. Use the web version: Log into your account via a web browser where you may be able to view your full account number. OR 2. Check accou... ⇲
 
Payments issue

Monthly fee for inactive accounts

Fix: 1. Set up regular transactions: To avoid inactivity fees, set up a small recurring transaction or transfer to keep your account active. OR... ⇲
 
Updates issue

Inconsistent performance after updates

Fix: 1. Restart the app: After an update, close the app completely and restart it to see if performance improves. OR 2. Clear app cache: Go to... ⇲
 
Support issue

Customer service unavailable on weekends

Fix: 1. Use the app's FAQ section: Check the app for any frequently asked questions or troubleshooting guides that may help you resolve issues wi... ⇲
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 what users are saying
Good experience
97.1%

Neutral
1.8%

Bad experience
1.1%

~ from our NLP analysis of 13,176 combined software ratings.

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 Private Data Consumers Credit Union collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Other Data