fix problems on DS Music [iphone]

—— Run into issues on DS Music? Get help pending when official support gets back to you!

DS Music - SynologyMusicPlayer

Info:

company: 王霖童

: https://dsmusic.itwl.me

Chat with our AI-based DS Music Support

🛠️ Common DS Music Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Songs only play for a few seconds before skipping

Fix: 1. Check your internet connection: Ensure that you have a stable Wi-Fi or cellular connection. If you're on Wi-Fi, try restarting your route... ⇲

Difficulty accessing Artists on CarPlay

Fix: 1. Ensure CarPlay is properly set up: Go to Settings > General > CarPlay on your iPhone and make sure DS Music is allowed to use CarPlay. 2... ⇲

Network issue

Struggles when switching from WiFi to Cellular

Fix: 1. Disable Wi-Fi Assist: Go to Settings > Cellular and scroll down to Wi-Fi Assist. Turn it off to prevent the phone from automatically swit... ⇲

Server drops and requires app reconnection

Fix: 1. Check server status: Ensure that the Synology server is online and accessible. You can do this by trying to access it from another device... ⇲

Cannot play cached songs when server is unavailable

Fix: 1. Ensure caching is enabled: Go to the app settings and check if the option to cache songs is enabled. 2. Download songs for offline use:... ⇲

Connection issues after updates

Fix: 1. Restart your iPhone: A simple restart can often resolve connection issues after an update. 2. Reset Network Settings: Go to Settings > G... ⇲

Audio issue

No sound after playing from the app

Fix: 1. Check volume settings: Ensure that your iPhone's volume is turned up and that it is not muted. 2. Restart the app: Close DS Music and re... ⇲

Songs flash and cannot play

Fix: 1. Clear app cache: Go to your iPhone settings, find DS Music, and clear the cache if the option is available. 2. Reinstall the app: Uninst... ⇲

Settings issue

CarPlay option not displayed in settings

Fix: 1. Check compatibility: Ensure that your vehicle supports CarPlay and that your iPhone is compatible. 2. Restart your iPhone and CarPlay sy... ⇲

Compatibility issue

No support for WebDAV

Fix: 1. Use alternative file access methods: If WebDAV is not supported, consider using other methods like FTP or SMB to access your music files.... ⇲