—— Run into issues on Connected Caregiver? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's display settings. Go to 'Settings' > 'Display & Brightness' and adjust the text size and display settings. You can also... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Connected Caregiver, and check for updates. If an upd... ⇲
Fix: Double-check that you are entering all required information correctly, including email format and password requirements. Ensure that your in... ⇲
Fix: Consider using email alerts instead of SMS. Check the app settings for alert options and see if you can set up email notifications for users... ⇲
Fix: Ensure that you have properly configured the tracking settings in the app. Go to the settings menu and look for tracking options to enable t... ⇲
Fix: Ensure that the email addresses you are entering are valid and correctly formatted. Check for typos or extra spaces that may cause issues.... ⇲
Fix: Check your internet connection. A weak or unstable connection can cause delays. Try switching from Wi-Fi to cellular data or vice versa to s... ⇲
Fix: Navigate to the user management section of the app. Look for an 'Edit' button next to the user profiles. If you can't find it, try logging o... ⇲
Fix: Familiarize yourself with the app's layout by exploring all menus and options. Sometimes, spending a little time navigating can help you und... ⇲
Fix: Take a moment to map out the navigation flow. Write down the steps needed to access different features, which can help clarify the process.... ⇲
Fix: Review the app's terms of service and pricing information in the app store description. Make sure you understand any subscription or in-app... ⇲
Fix: Follow a step-by-step guide or tutorial if available within the app or on the app's website. Sometimes, visual aids can help clarify the set... ⇲
Fix: Review the app's onboarding process. If there are any introductory tutorials or prompts, follow them closely to ensure you don't miss any cr... ⇲
Fix: Check the app for a help or support section that may provide FAQs or troubleshooting tips. This can often resolve common issues without need... ⇲